Clint Dollins
Sacramento,CA
Summary
Hardworking and motivated professional with several years of experience and a record of success in the renewable-energy industry. Solid and consistent history of balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees and executives to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
13
13
years of professional experience
Work History
Manager, Operations and Maintenance
SunPower Corporation
Elk Grove, United States
04.2023 - 10.2024
- Directly managed a team of experienced O&M project managers and staff.
- Drove oversight of employees required to resolve escalated projects and SOWs, not limited to: General O&M, insurance claims, roof leaks, incremental service, underperformance, system addition, and property damage.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Organized team activities to build camaraderie and foster a pleasant workplace culture.
- Provided leadership during times of organizational changes, or crisis situations.
- Developed and implemented strategic plans to achieve company objectives.
- Created a debit memo process in order to recover costs associated with warranty obligations of installing partners and installing dealers.
Senior O&M Construction Manager
SunPower Corporation
Elk Grove, United States
04.2022 - 04.2023
- Lead O&M efforts for Incremental Service, R&R, Trade Sub Management, Roof Leak, Property Damage
- Managed project operations, budget and timeline and collaborated with stakeholders to review status.
- Negotiated contracts with vendors, suppliers and subcontractors as needed for each project.
- Monitored budgets, tracked expenditures and prepared financial reports related to construction activities.
- Enhanced operational efficiency by introducing innovative construction methods and technologies.
- Organized and participated in monthly meetings with clientele and subcontractors.
- Prioritized and organized tasks to efficiently accomplish service goals.
Regional Field Service Manager
Freedom Forever
Sacramento, United States
11.2020 - 04.2022
- Directly managed a team of Field Service personnel including Service Technicians and Service Coordinators for CA market
- Hired, trained and developed newly hired employees
- Established staff schedules and assignments based on company needs.
- Conducted regular training sessions for field service technicians to ensure they had up-to-date knowledge of products and services offered by the company.
- Initiated process improvements to reduce cost of services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Organized bi-weekly meetings with regional field service teams to discuss any issues or concerns that arose during their assignments.
- Monitored technician performance metrics including response time, quality assurance ratings, and customer satisfaction scores.
Senior Field Service Construction Manager
Sunrun
Denver, United States
11.2018 - 11.2020
- Recruited contractors for resolution of complex matters.
- Collaborated with Legal team to assess warranty liabilities for various projects.
- Negotiated contracts with vendors, suppliers and subcontractors as needed for each project.
- Managed subcontractor selection, negotiation, and performance to ensure quality and efficiency.
- Oversaw daily construction operations, ensuring projects met design specifications and safety standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Senior FST-Supervisor
Sunrun
Stockton, United States
04.2016 - 11.2018
- Organized, led, and maintained the warranty and service schedule.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Lead regular meetings to align and train the local field service team on best practices.
- Streamlined workflow processes, reducing project completion times.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Implemented quality control measures, significantly reducing error rates.
- Created new strategies for improving customer service standards within the organization.
Quality Control / Inspections Supervisor
Sunrun
Sacramento, United States
09.2015 - 04.2016
- Facilitated inspections in the safest manner, compliant with OSHA, and all safety requirements and procedures.
- Administered construction inspections and worked with management to mitigate inspection requests.
- Reviewed installation completion reports and completed installation punch list items.
- Clarified plans and specifications. Collaborated with AHJ inspectors as necessary. Commissioned monitoring system(s).
- Generated reports summarizing inspection results for review by management.
- Supervised and trained quality control inspectors in inspection processes and procedures.
- Achieved cost-savings by developing functional solutions to problems.
Senior Electrical Foreman
Sunrun
Sacramento, United States
10.2011 - 09.2015
- Lead crews for the installation of solar systems that interconnect to the grid of our customer's residential property.
- Ensured that the work performed by all crew members is of good workmanship and compliant with current NEC and local codes.
- Troubleshoot system problems and resolved electrical issues.
- Safely planned and completed Main Panel Upgrades (MPU).
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated work to staff, setting priorities and goals.
- Provided technical assistance for difficult electrical and maintenance problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Business Administration
Monterey Peninsula College
Skills
- Operations Management
- Project Management
- Performance management
- Staff training and development
- Decision-making
- Complex Problem-solving
Timeline
Manager, Operations and Maintenance
SunPower Corporation
04.2023 - 10.2024
Senior O&M Construction Manager
SunPower Corporation
04.2022 - 04.2023
Regional Field Service Manager
Freedom Forever
11.2020 - 04.2022
Senior Field Service Construction Manager
Sunrun
11.2018 - 11.2020
Senior FST-Supervisor
Sunrun
04.2016 - 11.2018
Quality Control / Inspections Supervisor
Sunrun
09.2015 - 04.2016
Senior Electrical Foreman
Sunrun
10.2011 - 09.2015
Business Administration
Monterey Peninsula College
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