Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
GeneralManager
Clint Jones

Clint Jones

Graduate Program Applicant
Akron,OH

Summary

From a young age I developed a sense for helping those around around me. Whether it was my peers, my family, or even my educators, I always had a need to make sure that if there was anything i could do to help, I would do it. At the same time I was developing this desire to help, I was also becoming very attached to the education system that I was growing up in. I very much enjoyed going to school, which you don't hear a lot from most students. Throughout my educational career, I have always enjoyed being a part of this big system that is providing people with the tools to succeed in adulthood. I realized in my high school years, through being heavily involved in extracurriculars such as concert band, marching band, choir, and theatre, that I have a knack for leadership and support. Very quickly, whenever I joined these activities, I became a leader and someone that anyone could come to for advice, support, and questions. I was talented in the musical world, as I was principal chair clarinetist all four years of high school, a section leader in the marching band all four years of high school, a section leader in the choir my last two years of high school, and playing multiple roles in each play or musical my theatre department put on. Then on to college I was still involved in similar areas but I also expanded to student government. At one time I was a section and squad leader in the University of Akron Marching Band, I was the Secretary in the Co-Ed Music Sorority, Tau Beta Sigma - Epsilon Iota, and for a brief period, one of two Co-Directors of Diversity and Inclusion in the University of Akron's Undergraduate Student Government. Throughout my whole life I have been fortunate enough to find myself in these leadership positions and these important roles in the lives of my peers and family. One note I would like to add is that I very genuinely enjoy clerical work such as schedule making and office record keeping, which is something I know Guidance Counselors work with often. With the experiences I've had and the deep understanding I have when it comes to being empathetic and supportive, I feel as though being a Guidance Counselor is my calling.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

OGP ASSOCIATE

Walmart, INC.
Tallmadge, OH
08.2022 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Provided product price information to customers.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Coached other team members on selling techniques and customer service tactics to meet daily sales goals.
  • Developed training program to educate new hires on company policies and procedures.
  • Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.
  • Managed customer relations through communication and helpful interactions.
  • Deliver groceries to customers with a positive attitude and assist with any questions they might have
  • Train new associates in different areas of the department, as I am skilled in every area
  • Pay attention to detail when picking items for orders.
  • Work through, and sometimes manage, an extremely busy time while directing other associates
  • Rotate through all the tasks required in a particular production process
  • Receive and process payments from customers, using electronic transaction services
  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers
  • Resolve customer complaints regarding sales and service
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Inventory stock and reorder when inventory drops to a specified level
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and

Brand Associate

Banana Republic, INC.
Fairlawn, OH
02.2019 - 04.2020
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in products.
  • Discussed producr with customers, outlined restrictions and educated on policies.
  • Developed strong rapport with customers and created positive impression of business.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Office Assistant

University Of Akron Parking Services
Akron, OH
08.2019 - 04.2020
  • Developed correspondence letters, memos and emails.
  • Maintain close communications with dispatching personnel, using two-way radios or cell phones
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Respond to and make radio dispatch calls regarding parking violations and complaints
  • Train new or temporary staff.
  • Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately
  • Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest
  • Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles
  • Enter and retrieve information pertaining to vehicle registration, identification, and status, using handheld computers
  • Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material
  • Locate and attach appropriate files to incoming correspondence requiring replies.

Sales Associate

Gap, Inc.
Sunbury, OH
05.2017 - 07.2018
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in products.
  • Discussed producr with customers, outlined restrictions and educated on policies.
  • Developed strong rapport with customers and created positive impression of business.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Event Caterer

AVI Food Systems
Gambier, OH
06.2016 - 12.2017
  • Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
  • Conceptualized menus to account for dietary restrictions, food allergies and personal requests.
  • Cooked for large groups of people and managing various types of food for large events.
  • Followed all safety instructions to avoid injuries when operating heavy equipment in kitchen.
  • Sampled each dish for quality control prior to serving, identifying mistakes and solving immediately.
  • Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
  • Created catering menu based upon client specifications, event type, dietary needs and budget.
  • Crafted exciting catering options for clients.
  • Disciplined and dedicated to meeting high-quality standards.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Associate

Panera Bread Inc
Mount Vernon, OH
01.2016 - 12.2017
  • Load dishes, glasses, and tableware into dishwashing machines
  • Worked varied hours to meet seasonal and business needs.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Calculate total payments received during a time period, and reconcile this with total sales.

Education

Bachelor of Arts - Sociology

University of Akron
Akron, OH
08.2018 - Current

Skills

    Spreadsheet management

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Additional Information

  • Reference - Dr. Rebecca Erickson
  • Reference - Dr. Christine Schneider
  • Reference - Dr. Juan Xi
  • Reference - Dr. Lia Wiley
  • Reference - Nicholas Betts (Job Manager)
  • Reference - Lindsey Wagoner (Job Manager)

Accomplishments

John Phillip Sousa Award


Timeline

OGP ASSOCIATE

Walmart, INC.
08.2022 - Current

Office Assistant

University Of Akron Parking Services
08.2019 - 04.2020

Brand Associate

Banana Republic, INC.
02.2019 - 04.2020

Bachelor of Arts - Sociology

University of Akron
08.2018 - Current

Sales Associate

Gap, Inc.
05.2017 - 07.2018

Event Caterer

AVI Food Systems
06.2016 - 12.2017

Associate

Panera Bread Inc
01.2016 - 12.2017
Clint JonesGraduate Program Applicant