Clint Jones
Mount Nebo
Summary
Food service industry professional with 35 years of experience. Knowledgeable and reliable with a strong work ethic focused on customer service and maintaining business relationships and profitability. Comprehensive background in managing all restaurant operations through polished skills and leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Sweet Escape
08.2025 - Current
- Coordinated daily kitchen operations to ensure smooth workflow and efficient service.
- Managed inventory levels, ordering supplies to maintain stock and minimize waste.
- Trained and supervised kitchen staff in food preparation and safety protocols.
- Developed menus by collaborating with culinary team to enhance customer offerings.
- Ensured compliance with health regulations through regular inspections and staff training.
- Implemented food safety standards, reducing risks of contamination in food handling processes.
- Monitored kitchen equipment performance, coordinating repairs to maintain operational readiness.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
Service Manager
Secret Sandwich Society
06.2024 - Current
- Managed daily operations to enhance service delivery and customer satisfaction.
- Assisted in training new staff on service protocols and company standards.
- Ensured compliance with safety regulations and operational procedures.
- Collaborated with team members to resolve customer inquiries effectively.
- Monitored inventory levels to maintain adequate stock for operations.
- Provided support in scheduling staff shifts and managing workloads efficiently.
- Gathered customer feedback to identify areas for service enhancement.
- Resolved customer complaints in professional and timely manner.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Owner Executive Chef
Craft Kings
07.2016 - 05.2024
- Managed daily operations, ensuring efficient workflow and optimal inventory management practices.
- Developed and implemented marketing strategies to enhance brand visibility and drive customer engagement.
- Oversaw financial planning, budgeting, and expense tracking to maintain profitability and reduce costs.
- Established partnerships with local suppliers to source high-quality materials for product offerings.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Trained and mentored junior chefs, fostering skill development and enhancing kitchen efficiency.
- Developed signature dishes that elevated restaurant's reputation within the local dining community.
- Managed vendor relationships to secure high-quality ingredients at competitive prices, improving menu offerings.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Fostered a positive working environment among kitchen team members that encouraged collaboration, creativity, and open communication.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.
Outside Sales Representative
AF Wendling
07.2012 - 02.2014
- Cultivated strong client relationships through regular in-person meetings and follow-ups.
- Developed tailored sales presentations to effectively address customer needs and preferences.
- Coordinated with internal teams to ensure timely delivery of products and services.
- Analyzed market trends to identify new business opportunities and increase sales pipeline.
- Implemented strategic initiatives that enhanced customer satisfaction and retention rates.
- Negotiated contract terms with clients, ensuring alignment with company goals and profitability targets.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Monitored competitor activities to maintain competitive advantage.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
- Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
Education
No Degree - Education
Marshall University
Huntington, West Virginia, WVHigh School Diploma -
Clay County High School
Clay, WV06-1993
Skills
- Kitchen operations management
- Staff training and supervision
- Inventory management
- Food safety compliance
- Menu development
- Cost control strategies
- Customer service excellence
- Vendor relationship management
- Performance monitoring and feedback
- Multitasking and organization
- Food preparation
- Kitchen management
- Inventory control
- Attention to detail
- Ordering supplies
Certification
Serv Safe Certified
Cicerone Certified
Timeline
Kitchen Manager
Sweet Escape
08.2025 - Current
Service Manager
Secret Sandwich Society
06.2024 - Current
Owner Executive Chef
Craft Kings
07.2016 - 05.2024
Outside Sales Representative
AF Wendling
07.2012 - 02.2014
No Degree - Education
Marshall University
High School Diploma -
Clay County High School