Summary
Overview
Work History
Education
Skills
Timeline
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Clint Kline

Anderson,IN

Summary

Goal-oriented Regional Sales Director looking to utilize and build upon skills and tackle new and growing responsibilities. Committed to driving improvement, cultivating and growing outstanding customer relationships with existing customers and conquesting new customers. Skilled in relationship building, strategic planning and key account management.

Overview

28
28
years of professional experience

Work History

Regional Sales Director

Cummins, Inc
01.2020 - Current
  • Led a high-performing sales team of 8 covering multiple states, providing coaching and mentoring to meet or exceed sales targets for both consumer demand and aftermarket sales.
  • Working manager maintaining a book of large national accounts responsible for 2k+ unit purchases annually.
  • Provided accurate forecasts and target setting based on comprehensive data analysis which informed decision-making across various regions within the company.
  • Forecasted annual, quarterly, and monthly sales goals for team.
  • Managed multi million dollar goodwill policy budget.
  • Participated in industry events and trade shows to expand network of industry contacts and deepen account relationships.
  • Ensured consistent usage and application of CRM with the team to track activities and oportunities.

Sales Manager

Cummins, Inc
01.2016 - 01.2020
  • Handled customer relations issues, and coached Team on how to effectively manage conflict to resolve issues.
  • Built long-lasting account relationships through reliable and consistent customer service and consistent followups.
  • Led a successful sales and service support team by providing motivational coaching and performance-based incentives.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Working manager that managed a book of business consisting of key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Provided ongoing training and mentorship for sales and technical support staff, fostering professional development and career growth.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, sales and technical support strategies.
  • Attended industry shows, conventions, and other meetings to build industry and customer relationships and contacts.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.

Account Executive

Cummins, Inc
01.2006 - 01.2016
  • Provided exceptional customer service and support, addressing product concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to promote and grow business within my book of business.
  • Assisted with spec recommendations to achieve customer goals for fleet.
  • Managed goodwill policy budget to support accounts with out of warranty issues.
  • Provided linkage of technical support and information to accounts.
  • Partnered with OEM dealers to provide consultative support for spec, technical support and after the sale support.
  • Navigated accounts through product reliability issues and concerns.
  • Educated customers and OEM dealers on product changes and updates through ever changing emissions standards.

Technical Support Manager

Cummins, Inc
01.1998 - 01.2006
  • Collaborated with cross-functional sales and support teams to identify and resolve systemic product issues.
  • Enhanced customer satisfaction by addressing technical issues and providing timely resolutions.
  • Managed goodwill policy support for large multi-state territory.
  • Team member on account team working alongside the account executives to support a set book of business.
  • Provided early product quality concerns and relayed technical details and analysis back into engineering.

Service Engineer

Cummins, Inc
06.1996 - 01.1998
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Worked closely to identify product concerns and provide analysis and technical documentation to product engineering.
  • Compiled monthly reliability reports to document failure rates for warranty accruals.
  • Compiled and created updates to service documentation for manuals and trouble shooting guides.
  • Coordinated and conducted field testing with end use customers for product fixes and future products.
  • Supported field sales teams, Warranty Teams, Distributors and Dealers with product support.

Education

Bachelor of Science - Mechanical,Engineering Technology

Purdue University
West Lafayette, IN
05.1996

Skills

  • Sales Presentations
  • Key Account Management
  • Customer Relationship Management
  • Staff Training
  • Staff Development
  • Territory Management
  • Forecasting
  • Sales training and leadership
  • Sales team training
  • Client Relationship Management
  • Sales strategy development
  • CRM utilization
  • Employee Retention
  • Data Analytics
  • Salesforce Software
  • Strategic account development
  • Consultative Selling Techniques
  • Sales Statistics Analysis

Timeline

Regional Sales Director

Cummins, Inc
01.2020 - Current

Sales Manager

Cummins, Inc
01.2016 - 01.2020

Account Executive

Cummins, Inc
01.2006 - 01.2016

Technical Support Manager

Cummins, Inc
01.1998 - 01.2006

Service Engineer

Cummins, Inc
06.1996 - 01.1998

Bachelor of Science - Mechanical,Engineering Technology

Purdue University

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Clint Kline