Clint McCoy

Owner/Operator
Holiday Lights Company — [City, State]
Month/Year – Present

• Founded and successfully grew a seasonal Christmas light business, overseeing all operations from scheduling to installation and takedown.
• Managed day-to-day business activities, including staff management, customer relations, inventory, and operational procedures.
• Supervised a team of [X] employees, providing training, guidance, and performance management to ensure timely and high-quality service delivery.
• Led all aspects of scheduling and logistics to ensure efficient installation, maintenance, and takedown of Christmas lights across multiple locations.
• Coordinated the purchasing, storage, and inventory of all materials, ensuring optimal stock levels and minimizing waste.
• Developed and implemented operational procedures that improved efficiency, leading to a [X]% increase in customer satisfaction.
• Delivered exceptional customer service by addressing concerns promptly, resulting in high customer retention and repeat business.
• Effectively managed financial aspects of the business, including budgeting, invoicing, and managing profit margins.

Operations Supervisor Amazon DSP - Lebanon, TN July 2020 to 2022

• Managed a team of 70+ delivery drivers, ensuring timely and accurate deliveries while maintaining a high level of customer satisfaction.
• Coordinated daily and weekly schedules for delivery drivers, optimizing routes and adjusting assignments to ensure maximum efficiency.
• Utilized Amazon Chime and other communication tools to keep the team informed and connected, resolving issues in real-time and facilitating smooth operations.
• Monitored and tracked delivery performance metrics, identifying areas for improvement and implementing strategies to optimize delivery times and reduce errors.
• Collaborated with cross-functional teams to address operational challenges and resolve issues related to vehicle maintenance, delivery delays, or staffing shortages.
• Trained and mentored new employees, ensuring they understood company policies, safety protocols, and operational procedures.
• Responded quickly and efficiently to any issues that arose during delivery operations, working with the team to troubleshoot and find solutions, reducing disruptions in service.
• Worked closely with upper management to report on performance, discuss improvements, and implement new procedures for more effective operations.

• Led and supervised teams in critical security missions, ensuring successful execution while maintaining high standards of safety and discipline.
• Commanded and operated vehicles for essential missions, ensuring mission success while adhering to strict military protocols.
• Trained 52 Marines on individual and collective mission tasks, providing comprehensive training that enhanced team capabilities and mission readiness.
• Conducted regular safety inspections for both the team and vehicles, ensuring compliance with safety standards and preventing operational disruptions.
• Managed administrative and logistical needs for the team, including planning, resource allocation, and maintaining mission readiness.
• Supervised the installation and management of 55,000 meters of concertina wire and 185 miles of obstacles to fortify security positions, ensuring operational integrity and safety during missions.
• Coordinated with cross-functional teams to optimize security operations, contributing to overall mission success.
• Mentored junior personnel, fostering professional growth and promoting teamwork and accountability across the unit.
• Ensured all personnel adhered to military policies and procedures, maintaining discipline and operational effectiveness.