Clint Wilcox
South Weber,UT
Summary
Highly-skilled Chief Operations Officer with extensive experience overseeing safety, Inventory, production schedules and efficiency, Product deliveries , Installation deadlines, employee development and overall company operations. Grown Wilcox finish supply over the last 20 years from what started as a single trailer residential Finish crew to a successful Finish supply and design company serving multiple large commercial general contractors across the state of Utah.
Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability. All while maintaining a safe, ethical, team oriented system that promotes growth for all.
Overview
24
24
years of professional experience
Work History
Chief of Operations
Wilcox Finish Supply & Design
08.2004 - Current
- Optimized operational efficiency by streamlining processes and implementing new systems.
- Reduced overhead costs through strategic resource allocation and effective budget management.
- Developed high-performing teams by providing mentorship, training, and clear performance objectives.
- Led successful company-wide initiatives to enhance overall productivity and employee satisfaction.
- Implemented data-driven decision-making processes for improved strategic planning and execution.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Managed cross-functional teams to ensure timely project delivery within scope and budget constraints.
- Established a culture of continuous improvement through regular performance reviews and feedback sessions.
- Ensured regulatory compliance across all departments by developing comprehensive policies and procedures.
- Collaborated with president to define overall business strategy, mission, and vision statements.
- Enhanced customer satisfaction levels by addressing concerns proactively and implementing process improvements based on feedback.
- Evaluated supply chain operations for cost reduction opportunities while maintaining quality standards.
- Cultivated strong relationships with external vendors to negotiate favorable terms for contracts and agreements.
- Facilitated interdepartmental communication channels to increase collaboration, knowledge sharing, and streamlined decision making.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Supported business growth through strategic planning and process development.
- Led organization by developing professional and ethical culture focused on safety first then efficiency
- Oversaw business-wide changes to modernize procedures and organization.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Created succession plans to provide continuity of operations during leadership transitions.
- Directed technological improvements, reducing waste and business bottlenecks.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Assistant Store Manager
Lowe's
01.2000 - 07.2004
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Education
High School Diploma -
Layton High School
Layton, UT05.1999
Skills
- Operations oversite
- Safety Advisor
- Resource Allocation
- Team Leadership
- Inventory Management
- Customer Service
- Mentor that cares for the growth of others
- Cost Reduction
- Project Management
- Vendor Management
- Policy Development
- Process development and improvement
- Positive can do attitude with great communication skills weather it be in person or written
- Strong general computer skills
Timeline
Chief of Operations
Wilcox Finish Supply & Design
08.2004 - Current
Assistant Store Manager
Lowe's
01.2000 - 07.2004
High School Diploma -
Layton High School
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