Clinton Cravens
Stow,OH
Summary
Employee/Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in process building and collaboration. I have always believed that success can only be measured in my teams success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Manager
Apollo Heating, Cooling & Plumbing
Kent, OH
05.2019 - Current
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Achieved company growth and brand development through market expansion and sales.
Installation Manager
PK Wadsworth
Solon, OH
11.2018 - 11.2019
- Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
- Conducted site visits to evaluate existing conditions and determine any special needs or requirements prior to installation.
- Ensured compliance with safety regulations during the installation process.
- Monitored progress of projects on a daily basis and adjusted schedules as necessary to meet deadlines.
- Provided guidance and direction to team members while ensuring they had access to appropriate resources needed for successful completion of tasks associated with installations.
- Supervised field installation staff and handled escalated issues to maintain progress.
Senior Project Manager
Aventis/Avocet
Cuyahoga Falls, OH
12.2014 - 05.2019
- Managed project scope, timeline and budget in alignment with company objectives.
- Coordinated resources across multiple departments and teams to ensure successful completion of projects.
- Monitored progress of projects against established timelines and budgets.
- Created detailed reports on project status, issues, risks and opportunities.
- Implemented process improvement initiatives aimed at increasing efficiency within the organization.
- Negotiated contracts with third-party vendors when necessary.
Operations Manager/Sales Manager
Masco
Richfield, OH
11.2013 - 11.2014
- Developed and implemented operational procedures to ensure quality standards are met.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Operations Manager
Tomorrows' Home Solutions
Twinsburg, OH
03.2013 - 11.2013
- Developed and implemented operational procedures to ensure quality standards are met.
- Performed cost analysis for various projects to determine budget requirements.
- Developed key performance indicators to measure effectiveness of operational processes.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Field Operations Manager
Vectren Source/GreenStreet
Oakwood, OH
07.2009 - 03.2013
- Conducted regular staff meetings to ensure efficient workflow and compliance with safety regulations.
- Ensured effective communication between field personnel and corporate office.
- Assessed operational performance of field employees and provided feedback for improvement.
- Monitored inventory levels in the field and coordinated restocking efforts when needed.
- Maintained current knowledge of industry standards and regulatory requirements pertaining to the company's operations.
- Developed strategies for improving customer service experience in the field.
Education
Communications
University of Akron
Akron, OHSkills
- Sales Tracking
- Staff Management
- KPI Analysis
- Solution Selling
- Profitability Optimization
- Strategic Planning
Certification
- Notary Public-State of Ohio 8/2026
Timeline
Sales Manager
Apollo Heating, Cooling & Plumbing
05.2019 - Current
Installation Manager
PK Wadsworth
11.2018 - 11.2019
Senior Project Manager
Aventis/Avocet
12.2014 - 05.2019
Operations Manager/Sales Manager
Masco
11.2013 - 11.2014
Operations Manager
Tomorrows' Home Solutions
03.2013 - 11.2013
Field Operations Manager
Vectren Source/GreenStreet
07.2009 - 03.2013
Communications
University of Akron
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