Clinton D. Carter
Kansas City,KS
Summary
Innovative leader with extensive experience developing and implementing enterprise-wide training and employee development initiatives. I also possess HR experience in employee relations, employee engagement and on-boarding processes.
Overview
19
19
years of professional experience
Work History
HR Partner- Training Coordinator & Employee Relations Analyst
Unified Government of Wyandotte County
12.2022 - Current
- Responsible for interviewing employees regarding accusations of harassment, retaliation or violations of Title VII of the Civil Rights Act or company policies
- Completed summaries and reports to be approved by legal department and county administration
- Develop and deliver training when needed to support education initiatives in all areas of the UG
- Hosted and assisted in UG events such as Career Fair, Health Fair, Employee Appreciation week, Volunteer Breakfast, etc.
Program Analyst
CDC Foundation
12.2021 - 10.2022
- Responsible for tracking Missouri school district’s COVID testing, testing options, funded activities, vaccination clinics and additional staff supported by CDC grants and funding
- Collaborate with School Health Program/DHSS to monitor, gather, track and create presentations regarding engagement, mitigating efforts and participation statistics
Manager of Patient Transport & Safety Screening
Research Medical Center
07.2021 - 12.2021
- Work with hospital leadership to ensure training, implementation, and tracking of all safety initiatives involving internal patient transportation and visitor policies
- Responsible for engaging with hospital leadership to look for process improvements, safety issues, and quality specifics for state, OSHA and Joint Commission inspections
Covid Data Analyst, Quality Department
Research Medical Center
01.2021 - 07.2021
- Part of team that planned, scheduled, and tracked data for COVID-19 Vaccination Clinics
- Responsible for collecting patient information and producing a Weekly COVID Tracker Report
Manager of Training and Quality Assurance
CENTRINEX
07.2011 - 07.2020
- Managed and motivated team to be effective, efficient, and engaged in the training process
- Partnered with human resources to develop and implement pre-boarding and on-boarding schedules, itineraries, and protocols for seamless entry into the company
- Tracked and interpreted attrition to address reductions in turnover in the first 30/60 day cycles
- Developed and managed the Centrinex University Program that provided leaders an opportunity to share/teach management curriculum
Quality Assurance
CENTRINEX
07.2011 - 07.2020
- Developed QA staff by observing finalized work, soliciting feedback from clients, coaching and providing support
- Worked with clients and operations to ensure all service level agreements were met
- Led calibration sessions with clients, staff and operations to ensure proper scoring of compliance, legal and regulatory requirements
Manager of Training and Development
ASURION
03.2006 - 07.2011
- Managed development and delivery schedules for New Hire, Project Management, and Management Development channels
- Led staff from six sites to build and deliver a robust training program (on-site and virtual)
- Collaborated with the “@HOME” team on delivery methods and procedures so Asurion could eliminate their physical footprint in KC and have all employees work virtually
Education
Bachelor of Arts - Communications
University of Missouri- Kansas City
Skills
- Onboarding process
- Employee relations
- Career pathing
- Effective communication
- Leadership development
- Coaching and mentoring
Timeline
HR Partner- Training Coordinator & Employee Relations Analyst
Unified Government of Wyandotte County
12.2022 - Current
Program Analyst
CDC Foundation
12.2021 - 10.2022
Manager of Patient Transport & Safety Screening
Research Medical Center
07.2021 - 12.2021
Covid Data Analyst, Quality Department
Research Medical Center
01.2021 - 07.2021
Manager of Training and Quality Assurance
CENTRINEX
07.2011 - 07.2020
Quality Assurance
CENTRINEX
07.2011 - 07.2020
Manager of Training and Development
ASURION
03.2006 - 07.2011
Bachelor of Arts - Communications
University of Missouri- Kansas City
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