Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Clinton Eaton

Savona,NY

Summary

Detail-oriented receptionist with proven expertise in delivering exceptional administrative support. Proficient in appointment management, customer issue resolution, and workspace organization to boost operational efficiency. Strong communication and problem-solving skills enhance customer satisfaction and streamline processes.

Overview

15
15
years of professional experience

Work History

Receptionist

Hillview Acres LLC
Savona, New York
06.2023 - Current
  • Greeted visitors warmly, directing them to appropriate personnel.
  • Scheduled and confirmed appointments while maintaining staff calendars.
  • Maintained organization and cleanliness of reception area for welcoming atmosphere.
  • Assisted clients with inquiries, providing accurate service information.
  • Answered incoming calls, took messages, and transferred calls as needed.
  • Processed payments and updated accounts to reflect balance changes.
  • Managed office supplies inventory by checking stock and placing orders.
  • Delivered administrative support by typing letters, filing documents, and organizing schedules.

Customer Service Representative

Walmart
Auburn, New York
05.2010 - 07.2023
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Managed cash register transactions and processed payments with high efficiency.
  • Educated customers on in-store promotions and loyalty programs to enhance engagement.
  • Assisted customers with product inquiries and returns, ensuring satisfaction.
  • Handled inventory restocking to maintain product availability on shelves.
  • Adhered to safety protocols while guiding customers in store navigation.
  • Cultivated strong customer relationships to promote repeat business.
  • Collaborated with departments to resolve complex issues and meet customer needs.

Education

High School Diploma -

Red Creek High School
Red Creek, NY
06-2000

Skills

  • Communication skills
  • Time management
  • Professional demeanor
  • Attention to detail
  • Telephone etiquette
  • Client relations
  • Call handling
  • Organizational skills
  • Multi-line systems
  • Appointment scheduling

References

References available upon request.

Timeline

Receptionist

Hillview Acres LLC
06.2023 - Current

Customer Service Representative

Walmart
05.2010 - 07.2023

High School Diploma -

Red Creek High School