Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clinton Fowler

Wolcott,CT

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

9
9
years of professional experience

Work History

Network Technical Specialist

AT&T
07.2022 - Current

Working with various testing equipment, measuring devices, meters and tools such as OTDR and scope etc. in adjusting, wiring, repairing and maintaining various equipment and systems.
Testing, diagnosing, analyzing, and locating troubles Installing, repairing, and adjusting equipment and facilities.
Performing routine maintenance including inspecting, cleaning, testing and lubricating.
Keeping detailed records of work activities
Interpreting AT&T-C practices, diagrams, specifications, drawings, and service orders.
Using soldering iron and mechanical connecting tools to terminate or connect wires.
Maintaining rectifiers, batteries, and related power equipment.
Preparing inputs, processing outputs and operating various computer systems. Evaluation/exam Answering telephones, taking messages, referring calls, and directing trouble investigations with other AT&T-C offices, or other telephone companies, and/or clients.
Driving a company vehicle.
In "outside plant" assignments, the following additional functions may be performed:
Identifying wires from test signals.
Splicing wires in various types of cable.
Locating and repairing leaks in pressurized cable.
Climbing ladders and poles.
In "radio maintenance" assignments, the following additional functional may be performed:
Maintaining and repairing microwave radio and related equipment.
Maintaining, testing, and operating power equipment, emergency engines, and various building support equipment.
Maintaining buildings and grounds at unattended sites.
In "special services" assignments, the following additional functions may be performed:
Handling customer contacts, accepting trouble reports, testing circuits, analyzing results and directing trouble investigations.
Tracking progress of service starts and rearrangements.
In "switching assignments", the following additional functions may be performed:
Operating computers and other mechanized systems on a daily basis.
Preparing inputs, analyzing outputs, maintaining and repairing various electronic and electromechanical switching.

Premises Technician

AT&T
08.2014 - Current
  • Maintained company vehicle and company equipment.
  • Read and deciphered graphs and blueprints.
  • Educated customers on how to use all services.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Coordinated installation of new users and relocations of existing users.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.

Education

No Degree - Intro Into Telecommunications

Dallas College
Dallas, United States

Skills

  • Root Cause Analysis
  • Emergency Response
  • Customer Relations
  • Resource Allocation
  • Proficient in Workforce

Timeline

Network Technical Specialist

AT&T
07.2022 - Current

Premises Technician

AT&T
08.2014 - Current

No Degree - Intro Into Telecommunications

Dallas College
Clinton Fowler