Proactive Maintenance Supervisor / Administrator's Assistant with extensive experience managing teams and ensuring safe, clean facilities. Skilled in equipment repair, preventive maintenance, and safety compliance. Strong background in customer service, operations management, and quality assurance, driving team efficiency and business growth.
Managed team of 12+ environmental services employees to ensure facility maintained clean and safe environment for residents, staff, and visitors.
Conducted scheduling, performance reviews and counseling sessions for subordinates.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Analyzed and identified equipment failure root causes and initiated correction actions.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Assist the Facility Administrator in day to day operations, including: hiring and recruitment of staff, marketing and census development, provide training to department leaders in pertinent cost control and financial management techniques.
Scheduling regular meetings with direct report staff to provide supervision, ensuring communication and to monitor facility operations
Mobile Diesel Technician
Central Power Systems & Services
05.2015 - 03.2024
Performed preventive maintenance on diesel engines, preventing malfunctions.
Handled repairs, replacing broken components and inspecting engines for wear and tear.
Diagnosed mechanical problems for repair or replacement.
Boosted business reputation as a reliable provider of mobile diesel technician services due to quick response times when called out for urgent repairs.
Maintained a safe working environment by implementing proper safety protocols during repair tasks.
Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
Determined cost-effective solutions to mechanical issues, saving company money.
Contributed to company growth by consistently receiving positive feedback from satisfied customers who recommended our services to others.
Branch Operations Manager
Oscars Famous Ribs
06.2012 - 05.2015
Oversee all operations of food service, managing 3-6 employees at a time.
Provided outstanding customer service, resolving issues promptly and ensuring client satisfaction throughout the entire sales cycle.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Organized store merchandise and displays to promote and maintain visually appealing environments.
Built relationships with customers and community to promote long term business growth.
Negotiated prices, terms of sales and service agreements.
Stayed current on company offerings and industry trends.
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