Clinton L. Perkins
Rosenberg,TX
Summary
I Served as Sr Operations Manager where I successfully led, developed, and implemented an internal candidate apprenticeship program from inception to completion. I also lead a site wide value stream mapping flow and move for the north plant and west plant to ensure that the site operations would prosper for the benefit of the operational process, and in order to increase safety quality and efficiency for the sole purpose of yielding good customer customer satisfaction results.
I have lead continuous improvement efforts in value stream to ensure waste reduction, cost savings, increased speed and on time delivery, utilizing value stream mapping, including throughput and workflow.
I have experience with Molding and Blow molding, dealing with resins, molds, keys, dies, tooling, clean room, extrusions, injections, injection-stretches, containers, seals, and cylinderss. All from my work at Norvartis and Alcon. Which is one stop shop Manufacturing and Pharmaceutical production operation.
I am a team player, I am a go getter, and leader of professional men and women. My team will be successful. My team will execute and deliver excellent results for the company and customer.
I am an exemplary, superb, superior in every way. I am a real and true team player. I am a go getter and am very detailed oriented.
I executes on time with efficiency and accuracy every single time. I yield good results.
Safety
Quality
Lean
Compliance
Finance
Productivity
On time delivery
Good customer service
Scheduling and planner
Sourcing
Project manager
Product manager
Commercial manager
Buyer
Technical writer
Overview
27
27
years of professional experience
Work History
Corporate Quality Assurance Auditor
Applied Optoelectronics Inc.
Sugar Land, TX
01.2025 - Current
- Conducted comprehensive audits to ensure compliance with quality standards and regulatory requirements.
- Developed and implemented quality assurance protocols to enhance operational efficiency across production lines.
- Led training sessions for staff on best practices in quality control and inspection processes.
- Analyzed audit findings to identify trends, recommending improvements for process optimization.
- Collaborated with cross-functional teams to resolve quality issues and implement corrective actions effectively.
- Monitored product performance metrics, ensuring alignment with established quality benchmarks.
- Spearheaded initiatives to streamline documentation processes, enhancing traceability and accountability.
- Mentored junior auditors, fostering a culture of continuous improvement within the quality assurance department.
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Gathered and reviewed current data to determine areas in need of improvement.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Reviewed work instructions and production strategies to verify compliance with established standards.
- Developed and implemented system to provide continuous evaluation of Area of expertise performance.
- Implemented corrective actions to address discrepancies found during audits, resulting in improved overall performance.
Manufacturing Production & Flow Consultant
Self-Employed
Houston, TX
05.2022 - Current
- Work with the upper-management operations team to develop an action plan to ensure that budget, goals, and targets are achieved promptly.
- Develop and implement programs to reduce scrap and improve productivity.
- Build relationships with Mid/High-Level and key decision-makers within client organizations.
- Develop and execute partnership strategy to achieve safety functions for workflow plans.
- Manage contract negotiations to establish a strong working relationship with our clients, including sustainable connections for both parties.
- Communicate the value of the consultant work and it’s the way we measure and capture prospects with a lens of creativity to differentiate our offerings.
- Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes with stakeholders from various teams such as Product, Marketing, Operations, Legal, Finance, etc.
- Handle the big picture and the tiny details. Stay organized, and timely, and ensure nothing gets missed; also stay attuned to high-level strategy and consistently develop new ways to add value to existing partnerships.
- Expand consultant packages and service adoption. Clearly communicated the value of our newest services and consultant packages with a lens of creativity to differentiate our offerings.
- Employ critical thinking and creative problem-solving skills to navigate negotiations and difficult partner conversations
Manufacturing Manager
General Electric
Houston, TX
06.2018 - 04.2022
- Identified areas for quality improvement and initiated problem-solving activities to improve quality performance.
- Identified training needs, helped develop training programs, and assisted in training of employees
- Established an environment conducive to employee participation and facilitated the development of teams
- Conducted periodic audits of work teams to determine their needs and effectiveness.
- Established and controlled manufacturing costs including labor, materials, and overhead costs.
- Developed, implemented, and administered programs for improving manufacturing operations.
Operations Manager
Alcon
Houston, TX
01.2015 - 07.2018
- Continuously focused on innovation and responsible for project management, process improvement tasks, and regulatory compliance.
- Steered the team daily towards adhering to FDA and TUV regulations.
- On the forefront of the investigation by utilizing Trackwise to create NCI, DCT, and CAPA investigative reports and corrective measures.
- Participated in production meetings and advised on gaps, issues, and opportunities in production schedules.
- Operated in accordance with established policies and procedures to meet production commitments within Alcon’s standards (production, quality, cost, conduct, and safety)
- Managed conflict and deal effectively with others in a diverse workforce
- Supervised site contingent labor workforce and managed all performance/personnel issues.
- Manage all aspects of the site during off-hour operations and communicate issues to the appropriate level of Site Management
- Managed vendor relationships, planning and overseeing the production of multiple projects from initial conception to final produced materials, and tracking KPIs
- Ensured final materials met quality standards, client budget, and timeline
- Worked with the team on production possibilities and appropriate specifications
- Assisted with and contributed to the setting and control of monthly and annual budgets on output, expenditure, overtime, and salary reviews
- Communicated and trained employees on OSHA safety regulations, quality control, logistics, and other general business procedures and policies
- Developed an annual operating and capital budget to include production hours, forecasts, personnel costs, overhead costs, and capital justifications
- Ensured plant facility and equipment were being operated in a safe, efficient, and compliant manner
- Implemented quality, cost reduction, Six Sigma, Lean Manufacturing, productivity, delivery, inventory, plant safety, and continuous improvement programs.
- Constructed, reviewed, and gained approval for the business unit financial forecast.
- Sets capacity plans based on customer volume and mix forecasts, current volumes, and previous experience of the customer/commodity/market.
Manufacturing Supervisor – Electrical Division
Powell Electrical Systems Inc.
Houston, TX
10.2013 - 12.2014
- Served as Lead Project Manager where I successfully led, developed and implemented an internal candidate apprenticeship program from inception to completion
- Participated in continuous improvement efforts in value stream to ensure waste reduction, cost savings, increased speed and on time delivery, utilizing value stream mapping, including throughput and work flow
- Rolled out an inaugural new hire onboarding program
- Planned, scheduled and conducted the cross-departmental production, pre-QA inspection, pre-customer inspection and pre-shipping walk-throughs
- Helped to continually exceed customer's expectations, assuring that all units manufactured met or exceeded front line quality standards
- Managed production logs, work orders, materials, customer requests and standard routings
- Acted as a liaison with distribution, sales, engineering and customer service to ensure high levels of customer satisfaction in helping to address customer inquiries, problems and concerns
- Established procedural changes that allowed production processes to become more efficient
- Created and maintained a cohesive plant manufacturing plan with goals and objectives
- Analyzed plant operations to ensure that the facility maintained a leadership position in the industry, taking advantage of new processes and technologies that became available
- Held production meetings that covered and discussed key metrics, KPI’s, departmental changes, engineering changes, customer changes, daily hot jobs, daily hot parts and safety awareness/practices
Sr. Production Supervisor – Control Plant
Toshiba International Corp.
Houston, TX
09.2012 - 09.2013
- Responsible for managing vendor relationships, planning and overseeing the production of multiple projects from initial conception to final produced materials and tracking KPI’s
- Ensured final materials met quality standards, client budget and timeline
- Worked with the team on production possibilities and appropriate specifications
- Wrote ECR’s, quality alerts and updates to work instructions as required to support value stream operations
- Identified and reduced value stream waste, improved quality, productivity and reduced lead times in a culture of continuous improvement
- QC’s all production jobs prior to releasing product and prior to routing proofs
- Worked with vendors when materials were not delivered on time or did not meet quality standards
- Informed account team and assisted in damage control with clients
- Acted as a knowledgeable production resource for the organization, providing options when the initial concept did not meet budget or time constraints
- Maintained appropriate samples of printed materials and videos for the group’s portfolio of work
- Controlled the scheduling of additional resources including overtime and staff numbers
- Ensured all work was carried out in compliance with current Health and Safety regulations
- Managed and monitored continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods, etc.
- Assisted with and contributed to the setting and control of monthly and annual budgets on output, expenditure, overtime, and salary reviews
- Communicated and trained employees on OSHA safety regulations, quality control, logistics, and other general business procedures and policies
- Developed an annual operating and capital budget to include production hours, forecasts, personnel costs, overhead costs, and capital justifications
- Ensured plant facility and equipment were being operated in a safe, efficient, and compliant manner
- Implemented quality, cost reduction, Six Sigma, Lean Manufacturing, productivity, delivery, inventory, plant safety and continuous improvement programs
- Managed and monitored ERP Systems Oracle, SAP, NetSuite, Epicor, Qad, and Microsoft Dynamics 365
Production Supervisor – Machine Shop
EnPro Industries (Technetics- Plastomer)
Houston, TX
08.2011 - 09.2012
- Identified potential problems and sought out solutions in the manufacturing process utilizing qualified resources
- Communicated lead-time estimates to the account team for client approval
- Successfully led and implemented value stream/line production initiatives in the manufacturing environment across the machine shop along with Kaizen projects. Also led the added value projects interfacing multiple departments and vendors
- Assured efficiency and quality in machining processes
- Directed and supervised machinists engaged in machining of work pieces
- Researched and evaluated effectiveness of machining centers, equipment, and shop procedures and recommend and implemented changes to improve operational efficiency
- Supervised work force utilization, space allocation, workflow, and layout of equipment and workspace for maximum efficiency in production of product
- Controlled machinists and the production sequence of operations
- Managed manufacturing activities ranging from quoting, planning, programming, materials utilization, resource utilization, and manufacturing operations from inception through to completion
- Based upon the mixture of production that comes with individual custom orders, balanced advanced level of scheduling and the coordination of machining personnel’s skill sets accordingly
- Managed intense delivery schedules
- Tracked P&L Statements
Assistant Store Manager
Sears Holding Company
Baytown, TX
06.2009 - 07.2011
- Create and maintain the staff list used to coordinate, manage and inform employees of their day to day duties
- Trained, terminated, employed and maintained adequate and efficient employees
- Balanced department budget and maintained positive company profits and margins
- Oversaw store projects and ensured that they were being completed precisely, efficiently and on time
- Maintained good interpersonal relationships between employees’ and the public
- Handled incoming customer calls to address products, services or issues
- Participated in conference calls discussing important company goals and endeavors
- Coordinated/conducted seminars used to inform the team of new corporate programs and standards
- Implemented strategies that resulted in increased sales
- Prepared staff for regular store audits
Account Manager
American Family Life Assurance Company (AFLAC)
West Carrolton, OH
10.2008 - 07.2011
- Qualified leads by performing background research on potential clients to ensure that an existing policy had not already been established with the organization
- Called on new business in order to schedule appointments
- Drove sales
- Conducted employer/group presentations and wrote business transactions
- Recruited perspective agents
- Managed customer accounts to introduce new products, upgrades, attachments, increase services or account issues
- Manage ERP system, Oracle, SAP, NetSuite, Epicor, Fishbowl, and Microsoft Dynamics
- Managed renewal bid/RFP strategy and process while negotiating with Carrier/TPA/Vendors on cost and program designs
- Utilized excel to prepare formal proposals and analysis
- Interpreted Clients’ current plan and identified and recommended opportunities to expand lines of coverage, and drive discussions around plan performance and design; monitored trends and made recommendations that improved the effectiveness of employee program/design
- Supported implementation of new lines of coverage by setting up and reviewing plan details with Clients and Carriers.
- Helped clients with escalated claims issues
- Was the liaison between the client and carriers and anticipate their needs
- Prepared and developed educational materials for clients
- Coordinated, Presented, and Attended Client Meetings with or without Producers including but not limited to, enrollment Meetings – Coordinate meeting agenda and times with Clients and Carriers and conducted meetings as necessary schedule Quarterly, Mid-year, and Renewal Meetings –Prepare materials used in these meetings
Production Manager - Assembly
Johnson Controls
West Carrolton, OH
04.1999 - 04.2009
- Worked with plant management in the areas of selecting, orienting, training, assigning, scheduling, coaching, counseling, disciplining , communicating job expectations, planning, monitoring, appraising job contributions, recommending compensation actions and adhering to policies and procedures
- Maintained written logs of department inventory and supplies, associated with accuracy, material flow and storage
- Contributed warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements
- Coordinated production activities with procurement, maintenance and quality control departments to achieve sustained and improved efficiencies
- Monitored raw material and subassembly deliveries
- Identified production shortfalls as early as possible and communicated directly with customers and sales support as needed
- Maintained initiatives designed to increase safety awareness within the production department
- Ensured safety audits were routinely performed
- Managed company-wide scheduling.
- Oversaw the maintenance of company vehicles, trailers, and equipment.
- Handle customer inquiries promptly and professionally, ensuring swift resolution of concerns.
- Monitored and managed labor and material costs to meet monthly profit targets.
- Identified and implemented strategies to optimize resources and reduce costs without compromising quality.
- Led recruitment, hiring, and onboarding efforts for field teams.
- Conducted annual performance reviews.
- Inspired and led operational teams, aligning them with the company’s vision, goals, and values.
Education
Bachelor of Arts - Communications
University of Cincinnati
Cincinnati, OH01.2008
Associate of Science - Business Administration
Sinclair Community College
Dayton, OH01.2004
Skills
In-process inspection
Quality control processes
Documentation review
Quality management systems
Training and coaching
Preventive action planning
Staff management
Document review
Continuous improvement
Project management
Process implementation
Internal auditing
Schedule coordination
Workflow planning
ISO standards
Root-cause analysis
Standards compliance
Raw materials review
Corrective action planning
Policy and procedure modification
Compliance standards
Lean six sigma
ISO 9001
Audit process management
Audit process coordination
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Critical thinking
Organizational skills
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Materials knowledge
Decision-making
Industrial safety
Relationship building
Computer proficiency
Team building
Reporting and analysis
Visual inspection
Defect identification
Self motivation
Product knowledge
Good manufacturing practices
Interpersonal skills
Analytical thinking
Workflow management
Time management abilities
Timeline
Corporate Quality Assurance Auditor
Applied Optoelectronics Inc.
01.2025 - Current
Manufacturing Production & Flow Consultant
Self-Employed
05.2022 - Current
Manufacturing Manager
General Electric
06.2018 - 04.2022
Operations Manager
Alcon
01.2015 - 07.2018
Manufacturing Supervisor – Electrical Division
Powell Electrical Systems Inc.
10.2013 - 12.2014
Sr. Production Supervisor – Control Plant
Toshiba International Corp.
09.2012 - 09.2013
Production Supervisor – Machine Shop
EnPro Industries (Technetics- Plastomer)
08.2011 - 09.2012
Assistant Store Manager
Sears Holding Company
06.2009 - 07.2011
Account Manager
American Family Life Assurance Company (AFLAC)
10.2008 - 07.2011
Production Manager - Assembly
Johnson Controls
04.1999 - 04.2009
Bachelor of Arts - Communications
University of Cincinnati
Associate of Science - Business Administration
Sinclair Community College