Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Trustworthy Detention Officer with three years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Detention Officer
Tarrant County Sheriff's Office
11.2020 - Current
Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Regularly conducted security and sanitation checks.
Attended to feeding, housing, and physical well-being of inmates.
Merchandiser / Swing Sales
Ben E Keith Company
01.2018 - 03.2020
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Evaluated competitor strategies and adjusted merchandising tactics to maintain a competitive edge within the market.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Analyzed sales data to identify underperforming products or categories requiring targeted merchandising efforts for improved performance.
Merchandiser/Quality Specialist
Andrews Distributing Company of North Texas, Ltd
11.2013 - 12.2017
Retail Specialist duties included knowledge of the products and beer and basic organizational skills
One must also be able to communicate easily with employees of any location you are servicing as well as customers who are curious about new and current products
Quality Specialist/ Line Cleaner duties and responsibilities are very much the same those of a merchandiser, with the exception that as a line cleaner, I handle corrosive chemicals and must be very aware how the pot containing the chemicals is handled
Keeping the beer lines clean at restaurants, bars, and hotels is the paramount responsibility along with maintaining a good relationship with the owners and/or managers of any establishment on my routes
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Waiter/Server
OC Smokehouse
02.2011 - 05.2011
Serving of food and beverages to patrons, other responsibilities included ensuring the cleanliness of assigned area such as tables, chairs, etc
Approach customers in a laid back but always respectful manner.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Independent Sales Representative
CC Concepts
05.2010 - 06.2010
Door to door sales of TXU electricity services to former customers.
Expanded client base through consistent networking and referrals from satisfied customers.
Enhanced customer satisfaction by providing tailored product recommendations and demonstrations.
Identified upselling opportunities by staying current on industry trends, competitor offerings, and emerging technologies relevant to clients'' needs.
Contributed to a positive team dynamic by sharing best practices, celebrating collective successes, and providing constructive feedback for continuous improvement.
Waiter/Server
Dallas Petroleum Club
01.2007 - 05.2008
Serving of food and beverages to patrons, other responsibilities included ensuring the cleanliness of assigned area such as tables, chairs, etc
Approach customers in a laid back but always respectful manner.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
Retail Sales Associate
Levine's Department Store
06.2005 - 10.2007
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Increased sales revenue through effective product recommendations tailored to individual customers.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Correctional Officer / Field Training Officer at Tarrant County Sheriff's OfficeCorrectional Officer / Field Training Officer at Tarrant County Sheriff's Office