Clinton Redfern
Austin
Summary
Family and Consumer Science Educator specializing in Hospitality, Travel, and Tourism with a strong background in guest services, front office operations, and food and beverage. I bring over a decade of expertise in accounting and management roles. Seeking a part-time position in the hospitality industry to leverage my diverse skill set.
Overview
23
23
years of professional experience
3
3
year of post-secondary education
Work History
Substitute Teacher, K-12
Austin Independent School District
2024.08 - Current
- Follow classroom plans left by the class teacher to continue student education and reinforce core concepts
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students
- Remain flexible and adaptable to varying classroom situations
Accounting Bookkeeper
Williams Simons & Landis PLLC
2022.06 - 2024.07
- Managing trust accounts for clients, which involves tracking funds held in trust for clients, ensuring compliance with regulations governing trust accounting, and preparing periodic trust account reconciliations
- Documenting all financial transactions accurately, including client payments and expenses, payroll, and other operational activities
- Compiling financial reports to partners, such as income statements, balance sheets, and cash flow statements
Accounting Controller
Atlantis Aquatic Group
2015.07 - 2022.05
- Performed heavy-duty bookkeeping duties and managed books for multiple pool companies in Austin, Fort Worth, Abilene and Wichita Falls
- Managed budgets, assets, accounts payable and receivable; Completed journal entries and reconciliations to prepare timely financial reporting
- Processed weekly payroll for ~35 employees
- Assisted in upper-level decision making through collaboration with ownership and financial stakeholders
Accounting Manager
Meredith O'Donnell, Inc
2014.06 - 2015.04
- Audited and corrected discrepancies in inventory numbers
- Completed bi-weekly payroll for all company employees (~15) and monthly commission payroll for sales employees
- Managed banking and credit reconciliations and performed timely month- end closings including financial statement preparation and retail forecasting
Accounting and Human Resource Manager
EKLS Holdings, LLC
2011.05 - 2014.06
- Directed ongoing supervision of business affairs, including client communication, project management, marketing, and vendor procurement
- Oversaw A/R, A/P, and payroll functions for several long-term care entities
- Provided ad-hoc HR duties, reviewing of resumes for potential employees or subcontractors, interviewing applicants to evaluate suitability for nursing home and assisted living facilities
- Planned networking events, trade fairs, continuing education courses, and symposiums for long-term care professionals
- Completed Texas Certified Living Administrator Course through NAB (National Association of Board Examiners for Nursing Home Administrators) and received certification in 2014
Concierge
InterContinental Stephen F. Austin Hotel
2004.09 - 2006.09
- Worked closely with guests with a high degree of respect for privacy
- Facilitated visitor requests for dining and tourist attractions and arranged for transportation requests
- Scheduled and delivered amenities, flowers, gifts, and other requests to guests
Front Desk Supervisor
InterContinental Stephen F. Austin
2003.06 - 2004.09
- Collaborated with team members to handle guest requirements from check-in through check-out
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs
- Ran reports detailing daily guest numbers, accounting expenses and income and room service usage
Maître D'
Bernard Mediterranean Restaurant
2001.06 - 2003.06
- Maintained accurate records of bookings on restaurant reservation system
- Worked with POS system to place orders, manage bills and handle complimentary items
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service
Education
Teacher Certification - Hospitality And Business Education
ITeach Texas
Denton, TX 2023.08 - Current
Master of Science - Human Resource Development
University of Texas At Tyler
12.2009
Bachelor of Arts - Sociology
University of Texas At Tyler
05.2008
Skills
- Front Office Operations
- Room service delivery
- Business Services
- Guest Relations
- Staff Training
- Strong multitasking
- Night Audit
Languages
German
Professional Working
Timeline
Substitute Teacher, K-12
Austin Independent School District
2024.08 - Current
Teacher Certification - Hospitality And Business Education
ITeach Texas
2023.08 - Current
Accounting Bookkeeper
Williams Simons & Landis PLLC
2022.06 - 2024.07
Accounting Controller
Atlantis Aquatic Group
2015.07 - 2022.05
Accounting Manager
Meredith O'Donnell, Inc
2014.06 - 2015.04
Accounting and Human Resource Manager
EKLS Holdings, LLC
2011.05 - 2014.06
Concierge
InterContinental Stephen F. Austin Hotel
2004.09 - 2006.09
Front Desk Supervisor
InterContinental Stephen F. Austin
2003.06 - 2004.09
Maître D'
Bernard Mediterranean Restaurant
2001.06 - 2003.06
Master of Science - Human Resource Development
University of Texas At Tyler
Bachelor of Arts - Sociology
University of Texas At Tyler
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