Summary
Overview
Work History
Education
Skills
Timeline
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Clinton Shorter

Houston,TX

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

4
4
years of professional experience

Work History

Auction Associate

Hodges Auction
03.2022 - 03.2023
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Maintained relationships with customers to maximize sales opportunities.
  • Provided product price information to customers.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Manager

Advance Auto Parts
01.2019 - 03.2021
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Klein High School
Klein, TX
2009

Skills

  • Forklift Operation
  • New Hire Training
  • MS Office
  • General Housekeeping
  • POS System Operations
  • Return and Exchange Processing

Timeline

Auction Associate

Hodges Auction
03.2022 - 03.2023

Customer Service Manager

Advance Auto Parts
01.2019 - 03.2021

High School Diploma -

Klein High School

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Clinton Shorter