Adobe
Clinton Watts
West Columbia,SC
Summary
Diligent technician with a solid history in troubleshooting and maintaining complex systems. Ensures optimal operation of equipment and jobs, leading to significant improvements in efficiency and reliability. Demonstrates expertise in problem-solving and technical diagnostics involving repair maintenance and computer networking. Skilled and reliable employee in digital printing machines and press operatoring, bringing a positive attitude and strong commitment to safety and quality to each project.
Overview
17
17
years of professional experience
Work History
Digital Press Operator
Richland School District One
Columbia, SC
08.2017 - 10.2024
- Responsible for setting up, operating, and maintaining production printing and bindery equipment
- Prioritizes all jobs by ship-date and has the jobs done in a timely manner
- Assisted customers with file preparation, offering guidance on optimal settings for print quality.
- Operated various digital printing presses, producing consistent results across multiple machines.
- Maximized efficiency by creating custom profiles for specific media types used frequently in production runs.
- Reduced downtime by troubleshooting and resolving technical issues in a timely manner.
- Managed inventory of supplies, ensuring adequate stock levels were maintained for uninterrupted production.
Shop Technician/Warehouse Manager
Pollock Company
West Columbia, SC
03.2012 - 08.2017
- Provided customer training on assigned products in accordance with current field procedures
- Performed full range of maintenance, repairs on assigned products to include technical diagnostics, break/fix, installation, removal, Networking and customer call assistance
- Responsible for scheduling deliveries, managing the warehouse, training technicians, networking customer to their specifications
- Stayed up-to-date with industry advancements, attending training sessions as needed for continuous improvement.
- Performed all tasks with minimal supervision
- Certified in Canon, Konica Minolta, Lexmark, and Ricoh equipment ranging from small to large production machines and Wide Format printers
Field Service Technician
Pollock Company
West Columbia, SC
07.2007 - 10.2009
- Set up copiers, performed basic/advanced IT, and customized copier settings for the customer as necessary
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Provided a high level of customer service and follow-through drive to customer locations, scheduled appointments for service
- Kept car inventory stocked and on-hand stock up to date
- Maintained excellent customer interaction and an understanding of their business needs
- Documented service actions by completing forms, reports, logs, and records
Education
High School Diploma -
05-2003
Skills
- Digital printing expertise
- Bindery equipment operation
- Variable data printing
- Teamwork and collaboration
- Problem-solving
- Large format printing
- Direct mail production
- Electrical troubleshooting
- Network connectivity
- Graphic design software
- Mechanical repair
- Computer skills
Timeline
Digital Press Operator - Richland School District One
08.2017 - 10.2024
Shop Technician/Warehouse Manager - Pollock Company
03.2012 - 08.2017
Field Service Technician - Pollock Company
07.2007 - 10.2009
Airport High School - High School Diploma,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Fiery
Microsoft
References
- Mike Bennett, Service Manager at Pollock Company, (803)233-0900 ext.2334, mbennett@pollockcompany.com, Mike was my service manager for my entirety at Pollock.
- Ashley Brady, Lex-Rich 5 Information Resource Technician, (803)546-4102, abrady@lexrich5.org/merlin3482@sc.rr.com, I met Ash when he was with Ricoh as a Technician before he came to Pollock. We grew a lasting friendship that has lasted.
- Paul Turner, Print Shop Manager at R1 Printing, (803)920-2642, paul.turner@richlandone.org, Paul has been my immediate supervisor the last few years, we have maintained an excellent relationship.
- Taylor Steele, K C Worx, (803)553-4512, kcworxllc@gmail.com, I worked with Taylor side by side at R1 Printing until he left to start up his own business. I've knew him from Ricoh as a Technician.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balance401k matchHealthcare benefitsPersonal development programsTeam Building / Company RetreatsLanguages
English
Native or Bilingual