Adobe
Clinton Watts
West Columbia,SC
Summary
Diligent technician with a solid history in troubleshooting and maintaining complex systems. Ensures optimal operation of equipment and jobs, leading to significant improvements in efficiency and reliability. Demonstrates expertise in problem-solving and technical diagnostics involving repair maintenance and computer networking. Skilled and reliable employee in digital printing machines and press operatoring, bringing a positive attitude and strong commitment to safety and quality to each project.
Overview
17
17
years of professional experience
Work History
Digital Press Operator
Richland School District One
08.2017 - 10.2024
- Responsible for setting up, operating, and maintaining production printing and bindery equipment
- Prioritizes all jobs by ship-date and has the jobs done in a timely manner
- Assisted customers with file preparation, offering guidance on optimal settings for print quality.
- Operated various digital printing presses, producing consistent results across multiple machines.
- Maximized efficiency by creating custom profiles for specific media types used frequently in production runs.
- Reduced downtime by troubleshooting and resolving technical issues in a timely manner.
- Managed inventory of supplies, ensuring adequate stock levels were maintained for uninterrupted production.
Shop Technician/Warehouse Manager
Pollock Company
03.2012 - 08.2017
- Provided customer training on assigned products in accordance with current field procedures
- Performed full range of maintenance, repairs on assigned products to include technical diagnostics, break/fix, installation, removal, Networking and customer call assistance
- Responsible for scheduling deliveries, managing the warehouse, training technicians, networking customer to their specifications
- Stayed up-to-date with industry advancements, attending training sessions as needed for continuous improvement.
- Performed all tasks with minimal supervision
- Certified in Canon, Konica Minolta, Lexmark, and Ricoh equipment ranging from small to large production machines and Wide Format printers
Field Service Technician
Pollock Company
07.2007 - 10.2009
- Set up copiers, performed basic/advanced IT, and customized copier settings for the customer as necessary
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Provided a high level of customer service and follow-through drive to customer locations, scheduled appointments for service
- Kept car inventory stocked and on-hand stock up to date
- Maintained excellent customer interaction and an understanding of their business needs
- Documented service actions by completing forms, reports, logs, and records
Education
High School Diploma -
05-2003
Skills
- Digital printing expertise
- Bindery equipment operation
- Variable data printing
- Teamwork and collaboration
- Problem-solving
- Large format printing
- Direct mail production
- Electrical troubleshooting
- Network connectivity
- Graphic design software
- Mechanical repair
- Computer skills
Timeline
Digital Press Operator - Richland School District One
08.2017 - 10.2024
Shop Technician/Warehouse Manager - Pollock Company
03.2012 - 08.2017
Field Service Technician - Pollock Company
07.2007 - 10.2009
Airport High School - High School Diploma,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Fiery
Microsoft
References
- Mike Bennett, Service Manager at Pollock Company, (803)233-0900 ext.2334, mbennett@pollockcompany.com, Mike was my service manager for my entirety at Pollock.
- Ashley Brady, Lex-Rich 5 Information Resource Technician, (803)546-4102, abrady@lexrich5.org/merlin3482@sc.rr.com, I met Ash when he was with Ricoh as a Technician before he came to Pollock. We grew a lasting friendship that has lasted.
- Paul Turner, Print Shop Manager at R1 Printing, (803)920-2642, paul.turner@richlandone.org, Paul has been my immediate supervisor the last few years, we have maintained an excellent relationship.
- Taylor Steele, K C Worx, (803)553-4512, kcworxllc@gmail.com, I worked with Taylor side by side at R1 Printing until he left to start up his own business. I've knew him from Ricoh as a Technician.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balance401k matchHealthcare benefitsPersonal development programsTeam Building / Company RetreatsLanguages
English
Native or Bilingual
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