Clinton Williams

• Founded and manage an eCommerce apparel brand focused on raising awareness, fostering resilience, and supporting individuals affected by chronic illnesses and life challenges.
• Designed and developed the brand's website experience, product catalog structure, customer journeys, collections strategy, and overall user experience.
• Created apparel graphics and product designs using Adobe Photoshop while maintaining consistent brand identity and messaging.
• Customized Shopify functionality and user experience through iterative design, testing, and implementation.
• Utilized AI-assisted workflows to accelerate content creation, design refinement, problem-solving, and website optimization.
• Manage all aspects of branding, customer experience, product development, digital marketing, and website operations.
• Built awareness-driven collections designed to create emotional connections, encourage advocacy, and strengthen community engagement.

• Serve as the primary UX/UI designer for both the OPay Mobile Banking Application and OPN Management Console.
• Led the end-to-end design of OPay, helping transition the organization away from its legacy Excheq platform and toward a fully customized mobile banking experience.
• Designed onboarding experiences for both end users and administrative approval workflows, improving clarity and operational efficiency throughout the account activation process.
• Created user experiences for payments, Request for Payments (RFPs), contact management, account management, activity tracking, scheduling, security settings, authentication flows, and error-handling frameworks.
• Designed solutions for complex financial workflows while maintaining usability, accessibility, and regulatory considerations.
• Redesigned and enhanced a 30+ page enterprise management console, improving navigation, workflow efficiency, information architecture, and overall usability.
• Applied Material Design standards and established consistent patterns across administrative interfaces to improve scalability and user comprehension.
• Created user flows, wireframes, high-fidelity mockups, design specifications, and design-system documentation used by developers and stakeholders.
• Act as the primary design resource for product enhancements, new features, workflow improvements, and user experience strategy.
• Identified and documented more than 100 usability, functionality, and visual issues during mobile application testing.
• Executed and documented over 700 QA test scenarios across enterprise management tools using structured testing processes, GitHub workflows, and AI-assisted test planning.
• Collaborate directly with leadership, developers, QA teams, and stakeholders to ensure solutions are implemented accurately and align with business objectives.

• Diagnosed, repaired, and maintained desktop and laptop computer systems.
• Performed hardware upgrades, software installations, system troubleshooting, and customer support.
• Resolved technical issues while ensuring positive customer experiences and efficient service delivery.

Honoree of Summa Cum Laude

• Dean's List