Clinton Todd Knaak
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Galliano Marine Services. Skilled in complex problem-solving and sales management, demonstrating exceptional verbal communication and time management. Increased sales revenue through strategic initiatives, leveraging both hard and soft skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Outside Manager / Sportfishing Manager
Galliano Marine Services
05.2014 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Manage general outside maintenance of houseboat.
- Welcome guest, VIPs and dignitaries.
- Maintained all mechanical spaces, cranes and generators.
- Organize fishing trips off-shore and in-shore.
- Maintain four fishing vessels ranging in size from 24 - 39 feet.
- Maintain and organize all fishing equipment for planned trip and last minute trips.
Sales Manager
Cypress Cove Boating Center
07.2002 - 05.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Salesperson
Boat Stuf
09.1996 - 07.2002
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Boat Sales, electronics and retail fishing supplies.
Boat Captain
Lawrence Berner
04.1994 - 08.1996
- Responsible for all maintenance and operation of 53' Hatteras Sportfishing yacht.
- Participated in big game fishing tournaments
- Summer 1994 - Louisiana to Key West Florida
- Summer 1995 - Louisiana to Abaco, Bahamas
- Diesel engine maintenance and repairs.
Education
High School Diploma -
East Jefferson High School
Metairie, LA05.1983
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales management
- Computer Skills
- Exceptional boat handling skills, including but not limited to Multi-engine offshore crew boats, high performance offshore fishing vessels, sports fishing yachts and outboard powered center console vessels
Certification
- Licensed United Coast Guard 150 ton Near Coastal Captain
- OSHA Forklift safety training
Military
Louisiana Army National Guard
Trained as 31 Kilo Combat Signalman
Desert Warfare Training - Ft Irving, CA
Timeline
Outside Manager / Sportfishing Manager
Galliano Marine Services
05.2014 - 05.2024
Sales Manager
Cypress Cove Boating Center
07.2002 - 05.2014
Salesperson
Boat Stuf
09.1996 - 07.2002
Boat Captain
Lawrence Berner
04.1994 - 08.1996
High School Diploma -
East Jefferson High School
Similar Profiles
CODY DUROCHERCODY DUROCHER
Financial Accountant at Galliano Marine ServicesFinancial Accountant at Galliano Marine Services
Daniele CepparuloDaniele Cepparulo
Sales Manager at Galliano SrlSales Manager at Galliano Srl
John RizoJohn Rizo
Mechanic at Eagle Marine Services / Fenix Marine ServicesMechanic at Eagle Marine Services / Fenix Marine Services