Clint Zitzow
Gladbrook,IA
Summary
Proven track record in enhancing route efficiency and fostering strong client relationships during tenure at PepsiCo. Expert in problem-solving and effective communication, significantly improving customer loyalty and operational excellence. Skilled in product sales and customer service, demonstrating a strong work ethic and commitment to excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Route Driver
PepsiCo
08.2014 - Current
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
Customer Service Representative
Schwans
03.2010 - 08.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Cold called on houses and built my route to get more customers
Education
Bachelor of Arts - Finance
University of Northern Iowa
Cedar Falls, IA05.2006
Bachelor of Arts - Real Estate
University of Northern Iowa
Cedar Falls, IA05.2006
Associate of Arts - Accounting And Business Management
Iowa Valley Community College - Marshalltown Community College
Marshalltown, IA05.2004
High School Diploma -
Marshalltown High School
Marshalltown, IA05.2002
Skills
- Strong Work Ethic
- Excellent customer service
- Product Sales
- Record Keeping Abilities
- Product Rotation
- Problem-Solving
- Effective Communication
- Relationship Building
Timeline
Route Driver
PepsiCo
08.2014 - Current
Customer Service Representative
Schwans
03.2010 - 08.2014
Bachelor of Arts - Finance
University of Northern Iowa
Bachelor of Arts - Real Estate
University of Northern Iowa
Associate of Arts - Accounting And Business Management
Iowa Valley Community College - Marshalltown Community College
High School Diploma -
Marshalltown High School
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