Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Clochesy Heidi

Menasha,WI

Summary

Detail-oriented and dependable professional with hands-on experience in production, quality assurance, and customer service. Skilled in equipment handling, task accuracy, and maintaining a clean, safe work environment. Seeking to bring a strong work ethic, eye for detail, and a passion for craftsmanship to the team at 4-Imprint.

Overview

12
12
years of professional experience

Work History

Bakery Clerk

Walmart
06.2024 - Current
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Demonstrated proficiency in using bakery equipment safely and efficiently, minimizing downtime and accidents.
  • Managed inventory, reducing waste by closely monitoring sell-by dates and customer demand.

Front Desk Night Auditor

Fairfield Inn Marriott
08.2016 - 06.2024
  • Ensured accurate financial transactions for guests by processing night audit tasks.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Logged wake-up call requests and set up automatic rings in system.
  • Supported daytime staff by preparing necessary reports and documents for seamless shift transitions.
  • Communicated effectively with other departments such as housekeeping, maintenance, and food and beverage services to meet guest needs efficiently.
  • Assisted in maintaining a clean and welcoming front desk area, enhancing the guest experience.
  • Maintained updated knowledge of hotel policies and procedures to provide accurate information to guests at all times.
  • Improved guest satisfaction by efficiently handling check-ins and check-outs during overnight shifts.
  • Performed regular property checks during the night shift, addressing any safety hazards or cleanliness concerns.
  • Processed payments securely using the property management system while adhering to strict privacy guidelines.
  • Reviewed checklist on daily basis and planned shift accordingly.
  • Facilitated prompt issue resolution for guests with concerns or complaints, prioritizing their comfort and satisfaction.
  • Balanced hotel accounts and resolved discrepancies.
  • Participated in ongoing training sessions related to hospitality best practices for continued professional growth and development.
  • Monitored facility security for guest and personnel safety.
  • Assisted guests with luggage storage needs when necessary, demonstrating commitment to excellent service standards.
  • Trained new staff members in customer service techniques and hotel operations.

Bakery Worker

Walmart
12.2013 - 07.2016
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.

Education

GED -

Lorain Admiral King
Lorain, Ohio
01.2009

Skills

  • Customer service
  • Food preparation
  • Bakery equipment knowledge
  • Food handling safety
  • Accurate order fulfillment
  • Workplace safety
  • Inventory control
  • Quality assurance
  • Punctual and reliable

Interests

  • Exploring various forms of art, such as embroidery, painting, and DIY projects, to nurture creativity and personal growth
  • Avid Reader
  • Gardening

Timeline

Bakery Clerk

Walmart
06.2024 - Current

Front Desk Night Auditor

Fairfield Inn Marriott
08.2016 - 06.2024

Bakery Worker

Walmart
12.2013 - 07.2016

GED -

Lorain Admiral King

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