Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Cloe Baker-Conner

Cloe Baker-Conner

Open to Opportunities
Hemet,CA

Summary

Open to new opportunities, I bring diverse experience in caregiving, administrative support, and customer service–skills essential for managing multiple responsibilities, communicating effectively, and prioritizing the well-being of others. As a highly motivated individual with a strong work ethic, adaptability, and exceptional interpersonal skills, I excel at working efficiently and quickly mastering new skills, making me a well-rounded candidate ready to take on new challenges.

Overview

7
7
years of professional experience

Work History

IHSS Care Provider

In Home Supportive Services
06.2020 - 04.2024
  • Provided companionship and emotional support to elderly clients.
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Supported clients in managing personal finances, paying bills, and budgeting responsibly.
  • Demonstrated patience, empathy, clear communication, and de-escalation techniques while assisting clients experiencing cognitive or physical challenges/changes.

Customer Service and Order Specialist

Rebirth of Noah (Online Apparel)
05.2024 - 12.2024
  • Processed and fulfilled customer orders efficiently, ensuring timely shipping and accurate account maintenance.
  • Monitored inventory and availability with production schedules to meet demand.
  • Prepared and finalized orders for shipping and invoicing with precision.
  • Coordinated with the warehouse to ensure order fulfillment and shipment tracking.
  • Handled customer inquiries and issues.

CPR Training Assistant

S&B CPR Training
02.2019 - 03.2023
  • Equipment sanitizing, packing, and equipment set up.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Ensured training equipment was operational, stocked with supplies and maintained in a clean condition.
  • Compiled data into spreadsheets for analysis or reporting purposes on software such as Adobe Acrobat and Microsoft Excel.
  • Perform Administrative tasks such as filing paperwork and updating databases.
  • Assisting class participants with questions and CPR techniques.
  • Answered inbound calls, chats and emails to facilitate customer service.

Gallery Host

California Science Center
02.2017 - 05.2018
  • Handled daily cash transactions accurately, maintaining financial accountability at all times.
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
  • Maintained clean and safe gallery spaces for visitors.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Enhanced visitor experience by providing engaging and informative guided tours of the galleries.
  • Led educational workshops for school groups visiting the center, cultivating an appreciation for science among young learners.

Education

Associate of Science - Psychology

Santa Monica College
Santa Monica, CA

High School Diploma -

Fairfax High School
Los Angeles, CA

Skills

  • Caregiving/ Personal Care
  • Home Health Aide
  • Medication Administration
  • Computer literacy
  • Microsoft Office (Excel, Outlook, Word, Powerpoint)
  • Adobe Acrobat
  • Data Entry
  • Phone Etiquette
  • Service-Oriented Communication
  • Accountable
  • Adaptability
  • Verbal and written communication
  • Time Management
  • Emotional Intelligence

Languages

English
Native or Bilingual
Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service and Order Specialist

Rebirth of Noah (Online Apparel)
05.2024 - 12.2024

IHSS Care Provider

In Home Supportive Services
06.2020 - 04.2024

CPR Training Assistant

S&B CPR Training
02.2019 - 03.2023

Gallery Host

California Science Center
02.2017 - 05.2018

Associate of Science - Psychology

Santa Monica College

High School Diploma -

Fairfax High School
Cloe Baker-ConnerOpen to Opportunities