Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cloey Eide

Cloey Eide

Williston

Summary

Reliable professional with a proven track record at Gem City Motors, excelling in maintaining cleanliness and organization. Demonstrated exceptional customer service and time management skills, enhancing workplace productivity and fostering a welcoming environment. Adept at multitasking and problem-solving, ensuring high standards of hygiene and employee satisfaction.

I am currently enrolled at Williston State College for nursing and have completed my first year of college. I love working with people and would like to start working in the nursing field to gain experience and knowledge for my future line of work. I have been complimented by many customers and past employers on my customer service skills, professionalism, and team work skills.

Overview

4
4
years of professional experience

Work History

Office Cleaner

Gem City Motors
10.2023 - 09.2024
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
  • Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside.
  • Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
  • Received positive feedback from staff regarding the level of cleanliness maintained throughout the office spaces during annual evaluations.
  • Organized storage areas, closets and filing cabinets to prevent buildup of clutter.
  • Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
  • Supported facility upkeep by properly washing windows and mirrors for improved appearance and visibility.
  • Boosted employee productivity by maintaining a clutter-free office space through efficient organization and waste disposal.
  • Fostered positive work environment by being approachable and responsive to specific cleaning requests.
  • Leveraged time management skills to cover all assigned areas thoroughly within scheduled hours.
  • Demonstrated flexibility by covering additional shifts or areas as needed during staff absences.
  • Delivered inviting office entrance and reception area, setting positive first impression for visitors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Restaurant Hostess

South40
01.2023 - 10.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Promoted business loyalty by fostering positive customer relationships.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Took initial drink orders and relayed information to wait or bar staff.

Family Babysitter

Aleah Rosaaen
06.2021 - 08.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Helped children learn how to complete small chores appropriate for age level.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s well-being by providing a safe and nurturing environment.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
  • Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
  • Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
  • Maintained open communication lines with parents regarding their child''s progress, needs, and concerns.
  • Facilitated outdoor playtime to promote physical activity and overall health in the children being cared for.
  • Established trust among families within local community networks leading to numerous referrals from satisfied clients.
  • Displayed adaptability when faced with changing family dynamics or unexpected scheduling alterations.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Reassured children when upset providing emotional support and stability.
  • Planned fun outings and educational activities to keep children entertained.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Monitored children's activities to verify safety and wellbeing.
  • Implemented daily routines and activities to stimulate and engage children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Encouraged children's emotional and social development.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.

Dishwasher

Pizza House
12.2020 - 12.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
  • Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
  • Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
  • Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
  • Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
  • Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
  • Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
  • Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
  • Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
  • Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
  • Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
  • Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
  • Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Washed dishes and assisted in bussing tables.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.

Education

No Degree - Nursing

Williston State College
Williston, ND

High School Diploma -

Sidney High School
Sidney, MT
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Customer relations
  • Problem resolution
  • Relationship building
  • Customer satisfaction measurement
  • Professional telephone demeanor
  • HIPAA compliance
  • HIPAA guidelines
  • Medical terminology
  • Documentation
  • Typing and filing
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Adaptable and flexible
  • Excellent communication
  • Organizational skills
  • Adaptability and flexibility
  • Decision-making
  • Verbal and written communication
  • Organization and time management
  • Flexible schedule
  • Team building
  • Self motivation

Timeline

Office Cleaner

Gem City Motors
10.2023 - 09.2024

Restaurant Hostess

South40
01.2023 - 10.2023

Family Babysitter

Aleah Rosaaen
06.2021 - 08.2023

Dishwasher

Pizza House
12.2020 - 12.2022

No Degree - Nursing

Williston State College

High School Diploma -

Sidney High School

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