Cloey McCraw
Gaffney,SC
Summary
Proven Dental Assistant at Spartanburg Endodontic Associates, excelling in patient care coordination and digital X-ray proficiency. Enhanced dentist efficiency and patient satisfaction through expert procedure support and chairside assistance. Demonstrated professionalism and etiquette, significantly increasing patient retention. Skilled in disinfection and sterilization, ensuring top-notch health and safety standards. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Spartanburg Endodontic Associates
Spartanburg, SC
01.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate..
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed..
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
Cashier
QuikTrip
Gaffney, SC
08.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Education
Associate of Applied Science -
Spartanburg Community College
Spartanburg, SC2026
High School Diploma -
Gaffney High School
Gaffney, SC12.2020
Skills
- Appointment Scheduling
- Professionalism and Etiquette
- Team Collaboration
- Cross-Training Capabilities
- Inventory Management
- Office Administration Duties
- Patient Care Coordination
- Patient Record Maintenance
- Procedure Support
- Insurance Billing
- Disinfection and Sterilization
- Supply Ordering
- Medical Charting
- Data Entry
- Digital X-Ray Proficiency
- Equipment Sterilization
Timeline
Dental Assistant
Spartanburg Endodontic Associates
01.2022 - Current
Cashier
QuikTrip
08.2020 - 01.2021
Associate of Applied Science -
Spartanburg Community College
High School Diploma -
Gaffney High School