Master of Science (MS) - Information Systems and Communication
Robert Morris University
Pittsburgh, PA01.2021
Chris LoGrasso
Burke,VA
Summary
Servant leader with a proven ability to manage large-scale projects from inception to execution. Recognized for strong critical thinking skills and a commitment to fostering a healthy team dynamic. Expertise in driving industry and government initiatives, navigating complex cultural shifts through strategic delegation and effective communication. Significant experience in senior roles across both public and private sectors.
Skills
- Problem-Solving Skills
- Complex Issue Evaluation
- Organizational Development
- Public Speaking Expertise
- Collaborative Partnerships
- Effective Communication Strategies
- Technical Integration
- Program and Project Management
- Process Improvement
- Change Management
- Cultural transformation
- Agile methodologies
Education
Master's Certificate - Program Management
The George Washington University
Washington, DC01.2010
Bachelor of Science (BS) - Management
University of Phoenix
Phoenix, AZ01.2005
Work History
Chief Transformation Liaison and Organizational Change Leader
MITRE
McLean, VA
02.2013 - Current
- Led Organizational Change Management, Training Development, and Communications for a corporate management change affecting ~10,000 employees, achieving successful rollout through designing, building, testing, piloting, and initial production
- Executed Salesforce Certinia design, development, testing, and deployment using SAFe Agile practices, ensuring iterative and efficient project completion
- Shaped communication strategies to leadership and staff, leveraging behavioral expertise to facilitate understanding and adoption of cultural, process, and experiential changes
Treasury Program Manager, Domain Leader, and Business Developer
MITRE
McLean, VA
03.2015 - 09.2022
- Managed a team of 60+ staff, leading and executing projects for the U.S. Currency Program under Treasury, the Federal Reserve Board, and the U.S. Secret Service, ensuring alignment with organizational goals.
- Managed over 20 large-scale projects focused on enhancing organizational efficiency within the Treasury.
- Designed and built prototype systems for banknote color analysis and security feature research, enhancing the requirements and technology integration for the next generation of U.S. banknotes.
- Directed a Raised Tactile Feature (RTF) acuity study to address the Treasury's need for meaningful access to paper currency for the visually impaired community.
- Authored report used in congressional testimony determining RTF method for redesigned banknotes.
Corporate Performance and Chief Engineer for Transformation Initiative
MITRE
McLean, VA
01.2013 - 06.2019
- Led a cross-corporate MITRE performance and transformation team, shifting default behavior for over 1000 leaders by defining culture deficiencies and developing a multifaceted change approach
- Collaborated with Senior VPs and Directors to design an approach, partnering with neuroscientists and corporate coaches, resulting in significant cultural changes recognized by Senior VPs
- Developed a mature measurement system with timely reporting on project maturity, efficiency, and impact, enhancing alignment for executives and the MITRE Board of Trustees
- Led a team in System Engineering, Quality Management, and Modeling and Simulation, addressing congressional Veteran backlog concerns, reducing cycle-time by 10%
Owner / Independent Consultant
The LoGrasso Organization (under MBO Partners)
Springfield, VA
09.2011 - 02.2013
- Developed scalable Quality Management System implementations and marketing materials, enhancing manufacturing efficiencies across industries and government
- Accelerated program growth in healthcare and quality, leading to significant contract awards for clients by developing winning strategies
- Built collaborative relationships with international experts, government, and clients, fostering new capabilities and ensuring compliance with statutory and regulatory standards
Regional Director, Standards Manager (GS-15)
Department of Veteran Affairs
Springfield, VA
09.2010 - 09.2011
- Co-led the design and development of a national change initiative for all VA Medical Facilities, improving Veteran health and VA Hospital processes, aligning with congressional direction
- Managed large-scale implementation activities across seven regional offices, spanning all 50 states and three territories, leading over 60 staff and multiple contracts
- Created and implemented an enterprise-level Quality Management System for the Sterile Processing Department of 156 VA medical facilities, enhancing compliance and operational efficiency
Program Manager, Lead Associate
Booz Allen Hamilton
McLean, VA
07.2007 - 09.2010
- Directed large-scale transformation initiatives for Military Health Systems (MHS), Department of Defense, Department of Labor, and Department of Veteran Affairs, leading teams of 20-40 staff, resulting in improved operational efficiency
- Led Booz Allen Hamilton's ISO 9001 Program Team, implementing certified quality management systems for multiple government contracts and commercial clients, enhancing compliance and performance
- Deputy Program Manager for TRICARE Operations Division (TOD) Infrastructure Support, modernizing systems and processes, achieving enabling alignment across the Military Health System (MHS)
Program Manager for Quality Control, Principal Consultant
Robbins-Gioia
Alexandria, VA
08.2006 - 07.2007
- Directed Quality for FEMA's $1B Map Modernization Program, achieving compliance with OIG and IV&V oversight requirements by designing and implementing revised systems and processes
- Acted as liaison for IV&V, OIG, and GAO, facilitating communication and ensuring adherence to quality standards
- Managed continuous improvement projects leveraging Lean Six Sigma expertise, resulting in enhanced efficiency and effectiveness across multiple divisions
Program Manager for Quality Control, Principal Consultant
Alta IT Services / EDS
Alexandria, VA
05.2006 - 08.2006
- Analyzed and improved the Cargo Systems Program Office (CSPO) quality systems, achieving compliance with ISO 9001 and CMMI-DEV standards, restoring system maturity, meeting GAO action plans and ensuring adherence to OIG recommendations
- Redesigned and managed the Preventative and Corrective Action system, meeting client requirements for CMMI-DEV and ISO 9001, enabling conditions to proceed for the program
Senior Quality Engineer
FLIPCHIP International
Phoenix, AZ
08.2005 - 05.2006
- Implemented floor and office automation to identify, track, and disposition customer microchips, wafers, and technology through the bumping process, enabling customer tracking and collaboration
- Led team of quality engineers to develop and maintain and ISO 9001 and TS 16949 compliant Quality Management System resulting in meeting the condition to process automotive parts internationally
Program Manager for Quality Control, Principal Consultant
Sumitomo (SumCo USA)
Phoenix, AZ
07.2002 - 08.2005
- Directed team of 20 engineers and technicians, implementing an automated manufacturing execution system, resulting in a 42% reduction in process area failure modes and a $300,000 annual ROI
- Developed and led process improvement training for engineering technicians, utilizing Lean Six Sigma, Total Quality Management, and Total Productive Maintenance, achieving highly repeatable results (Cpk>1.67)
- Coordinated the Internal Audit program from conception to best practice, functioning as Lead Auditor for corporate cross-site QMS audits, ensuring compliance and continuous improvement
Certification
- Project Management Professional, Project Management Institute
- Certified Manager of Quality/Organizational Excellence (CMQ/OE), ASQ
- Lean Six Sigma Black Belt, SUMCO
- ISO 20000 Lead Auditor - IT Service Certification, ASQ
- ISO 14001: Environmental Management Systems Certified, ASQ
- ISO 9001 Lead Auditor, ASQ
Timeline
Treasury Program Manager, Domain Leader, and Business Developer
MITRE
03.2015 - 09.2022
Chief Transformation Liaison and Organizational Change Leader
MITRE
02.2013 - Current
Corporate Performance and Chief Engineer for Transformation Initiative
MITRE
01.2013 - 06.2019
Owner / Independent Consultant
The LoGrasso Organization (under MBO Partners)
09.2011 - 02.2013
Regional Director, Standards Manager (GS-15)
Department of Veteran Affairs
09.2010 - 09.2011
Program Manager, Lead Associate
Booz Allen Hamilton
07.2007 - 09.2010
Program Manager for Quality Control, Principal Consultant
Robbins-Gioia
08.2006 - 07.2007
Program Manager for Quality Control, Principal Consultant
Alta IT Services / EDS
05.2006 - 08.2006
Senior Quality Engineer
FLIPCHIP International
08.2005 - 05.2006
Program Manager for Quality Control, Principal Consultant
Sumitomo (SumCo USA)
07.2002 - 08.2005
Master of Science (MS) - Information Systems and Communication
Robert Morris University
Master's Certificate - Program Management
The George Washington University
Bachelor of Science (BS) - Management
University of Phoenix
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