Curtis Lopez
Los Lunas,NM
Summary
Accomplished, highly motivated, productive and capable individual with leadership experience. Looking to further expand my knowledge and experience in the medical field, working for a company with growth potential would be invaluable. I intend to utilize the skills and knowledge gained to grow and be an asset to the company.
Overview
19
19
years of professional experience
Work History
Patient Care Coordinator
Samir Kassicieh DO
1010 Bridge Blvd SW Albuquerque, NM 87105
08.2022 - Current
- Maintain patient satisfaction by efficiently managing front desk operations and providing exceptional customer service.
- Scheduling 50 plus patient appointments daily in respective providers calendar.
- Assisted patients with scheduling tests and procedures if needed.
- Assisted with coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Collecting and posting patient copay.
Patient Supply Supervisor
HME Specialists LLC
10801 Golf Course Rd NW Albuquerque, NM 87114
05.2013 - 08.2022
- Supervised team responsible for Blue cross blue shield contract.
- Processing all new intake orders including hospital discharges.
- Managed daily reports while answering and assisting with emails from account representative and or referral sources.
- Attended management meetings where feedback and ideas were given to help process improvement.
- Managed team meetings, keeping team up to date with insurance and process changes, all while ensuring company goals were being met and maintaining policy access standard.
- Conducted side by side training with team member
- Managing upwards of 600 prescription intakes monthly
- Attended ongoing product training regarding, Enteral, Wound, Ostomy, urological, Incontinence, Trach and Vent supplies.
- Completing payroll for the team.
Insurance Agent
Miller Insurance, LLC
5101 Menaul Blvd NE Albuquerque, NM 87110
09.2008 - 05.2013
- Quote, analyze and sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, property, insurance
- Answering Multi-line phones, take in office or phone payments
- Provide continuous customer service for all policy holders.
Sales Associate
The Shoe Dept.
4600 Cutler Ave NE Albuquerque, NM 87110
05.2005 - 09.2008
- Assisted customers with questions and helping identify product that would best suite their needs
- Inventory Checking and stocking of product
- Served as Cashier when needed.
Education
High School Diploma -
Valley High School
Albuquerque, NM05.2004
Skills
- Patient focused care and team player
- Leadership and account Management
- Time Sensitive project management
- Judgment and Decision Making Education,Training and mentoring
- Attention to detail and organizational skills
- Active Learning and Critical thinking skills
- Efficient in Microsoft programs
- Process Analysis
- Idea Development and Brainstorming
- Processes and procedures
Timeline
Patient Care Coordinator
Samir Kassicieh DO
08.2022 - Current
Patient Supply Supervisor
HME Specialists LLC
05.2013 - 08.2022
Insurance Agent
Miller Insurance, LLC
09.2008 - 05.2013
Sales Associate
The Shoe Dept.
05.2005 - 09.2008
High School Diploma -
Valley High School