Dynamic Kitchen Manager with a proven track record at Alumni Bar and Grill, excelling in food safety and inventory management. Enhanced kitchen productivity through effective staff training and waste reduction strategies, achieving rapid ticket times during peak hours. Committed to fostering a collaborative team environment while delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
Kitchen Manager
Alumni Bar and Grill
02.2023 - Current
Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
Developed efficient workflow processes, enhancing overall kitchen productivity and service speed.
Managed inventory control, reducing waste through effective stock rotation and ordering practices.
Trained new employees in culinary techniques and operational protocols, fostering team skill development.
Collaborated with front-of-house staff to optimize communication between kitchen and dining area.
Conducted regular performance evaluations of kitchen staff, providing constructive feedback for improvement.
Implemented menu changes based on seasonal ingredients, improving customer satisfaction and engagement.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
Designed and maintained menus to offer variety of high quality and consistency of dishes.
Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Calculated prices of ingredients to monitor food costs and control expenses.
Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
Maintained meticulous records of health inspections, consistently achieving high scores.
Administrative Assistant to Director of Rehab
Senior Rehab Solutions
06.2016 - 02.2027
Coordinated daily office operations to enhance workflow efficiency and support staff needs.
Managed scheduling and appointment logistics for rehabilitation sessions, ensuring optimal resource utilization.
Prepared detailed reports and documentation for patient care, improving accuracy of health records.
Facilitated communication between patients, families, and healthcare providers to streamline service delivery.
Kitchen Manager
Native Station
02.2022 - 11.2022
Analyzed food cost trends, implementing strategies to maximize profitability while maintaining quality.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
Improved customer satisfaction with timely and accurate food delivery.
Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
Collaborated with management to develop strategies for increasing restaurant profitability.
Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
Admissions Assistant
Broadmoor Medical Lodge
07.2019 - 02.2022
Coordinated admission processes, ensuring accurate documentation and timely communication with prospective patients.
Assisted in maintaining electronic health records, enhancing data accuracy and compliance with regulatory standards.
Streamlined patient intake procedures, improving operational efficiency and reducing wait times for new admissions.
Provided support to families during admissions, addressing questions and concerns to facilitate a smooth transition.
Collaborated with clinical staff to gather necessary information for patient evaluations, ensuring comprehensive assessments.
Developed informational materials for prospective patients, enhancing understanding of services offered at the facility.
Managed appointment scheduling for admissions, optimizing workflow and resource allocation within the department.
Answered phones, called prospects and handled initial email contacts.
Assisted applicants with admissions packet and served as point of contact throughout admissions process.
Bolstered data-driven decision-making by generating reports on admissions metrics for review by senior leadership.
Director of Admissions
Accel at Willowbend
06.2018 - 01.2019
Led strategic enrollment initiatives to enhance student recruitment and retention efforts.
Developed and implemented data-driven marketing strategies to attract diverse applicant pools.
Collaborated with academic departments to align admissions criteria with institutional goals.
Analyzed application trends and provided insights for continuous process improvement.
Mentored admissions team members, fostering professional development and enhancing team performance.
Streamlined admissions workflows through the integration of advanced CRM systems for efficiency.
Served as a liaison between prospective students, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.
Mentored and provided professional development opportunities for admission staff, leading to enhanced performance and personal growth within the team.
Admissions Assistant
Senior Care Centers
02.2017 - 04.2018
Answered phones, called prospects and handled initial email contacts for applicants.
Supported admissions team in achieving enrollment goals with diligent application review and decision-making processes.
Led tours of facility for potential clients and families to highlight features and benefits of membership.
Provided exceptional customer service when handling phone calls from prospective applicants seeking information about program offerings.
Managed sensitive applicant data with strict adherence to privacy regulations while working cross-functionally within the institution''s teams.
General Manager
Dairy Queen
02.2016 - 06.2016
Oversaw daily operations to ensure compliance with company standards and customer satisfaction.
Implemented training programs to enhance staff performance and service quality.
Developed marketing strategies that increased customer engagement and brand loyalty.
Analyzed sales data to identify trends, optimizing inventory management and product offerings.
Assistant Restaurant Manager
Genghis Grill - Build Your Own Stir Fry
10.2014 - 01.2016
Supervised daily operations to ensure exceptional customer service and dining experience.
Trained and mentored staff on menu offerings, food safety, and operational procedures.
Implemented inventory management practices to optimize stock levels and reduce waste.
Developed staff schedules, balancing labor costs with service demands for efficiency.
Supervised all areas of restaurant to keep it clean and well-maintained.
Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.