Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cloteal Sparks

THE COLONY,TX

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

1
1
year of professional experience

Work History

Receptionist Administrator

H & R Block Tax Services
12.2023 - 04.2024
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Acted as first point of contact and set appointments for prospective clients.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.

Target
12.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Enhanced customer loyalty by participating in rewards program enrollment.

Flooring Sales Specialist

Home Depot
11.2022 - 10.2023


  • Drove team revenue totals by bringing in top sales numbers.
  • Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
  • Discussed pricing, additional charges, and payment plans during sales process.
  • Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
  • Implemented comprehensive employee training programs that improved staff knowledge of products, sales techniques, and customer service skills which resulted in higher overall performance levels.
  • Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.
  • Kept up-to-date with industry trends and new products, providing clients with the latest flooring solutions available.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Certificate - Database Analysis

North Central Texas College
Corinth, TX
07.2026

High School Diploma -

The Colony High School
The Colony, TX
05.2022

Skills

  • Reception Management
  • File Organization
  • Multi-line phone operation
  • Appointment Setting
  • Appointment Scheduling
  • Calendar Management
  • Expense Tracking
  • Customer Service
  • Data Entry
  • Office Management
  • Relationship Building
  • Design Consultation
  • Budget Planning
  • Flooring Installation Expertise
  • Client follow-up
  • Strong Sales Techniques

Timeline

Receptionist Administrator

H & R Block Tax Services
12.2023 - 04.2024

Target
12.2023 - 01.2024

Flooring Sales Specialist

Home Depot
11.2022 - 10.2023

Certificate - Database Analysis

North Central Texas College

High School Diploma -

The Colony High School
Cloteal Sparks