Clotilde Sikamba
Fort Worth,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Retail Store Associate
HM clothing.
Paris,, France
06.2021 - 08.2023
- Reconciled daily sales reports at end of shift to ensure accuracy of funds received.
- Set up promotional displays or arranged merchandise on counters or tables to promote sales.
- Encouraged customers to sign up for loyalty programs or promotional offers.
- Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
- Completed price changes by adhering labels to merchandise or entering information into computer system.
- Performed general housekeeping duties such as sweeping, mopping floors, dusting shelves.
- Answered incoming calls from customers inquiring about products or services offered by the store.
- Assisted with the placement of merchandise onto shelves according to plan-o-grams.
- Verified accuracy of promotional signs within store environment.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Performed daily opening and closing procedures for store operation.
- Stocked shelves with merchandise and maintained inventory levels.
- Coordinated shipments between stores and vendors as needed.
- Ensured the cleanliness and tidiness of the store.
Education
Associate of Arts - Liberal Arts And General Studies
IUT De Lion
France09-2019
Skills
- Store maintenance
- Customer Engagement
- Cash Handling Accuracy
- Merchandise Display
Languages
French
Professional
English
Elementary
Timeline
Retail Store Associate
HM clothing.
06.2021 - 08.2023
Associate of Arts - Liberal Arts And General Studies
IUT De Lion
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