Cloud Symonds
Draper
Summary
Compassionate caregiver with 6 years of experience in customer service and direct patient care. Proficient in monitoring vital signs, assisting with daily living activities, and collaborating with healthcare teams to deliver patient-centered care. Committed to building trust and promoting comfort while providing exceptional care with empathy and professionalism.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Medical Oncology RN
Intermountain Healthcare
Murray
09.2025 - Current
- Administered medications and monitored patient responses.
- Provided direct patient care in various clinical settings.
- Collaborated with multidisciplinary teams for patient treatment plans.
- Assisted in emergency procedures and critical care interventions.
- Documented patient assessments and care plans accurately.
- Educated patients and families on health management and wellness.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Trained new nursing staff on protocols and procedures.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Sales Associate
Standard Plumbing Supply
Sandy
06.2021 - 09.2025
- Identified customer needs through clear communication, providing tailored solutions to enhance satisfaction.
- Resolved product issues and managed returns with professionalism, ensuring positive customer experiences in fast-paced situations.
- Collaborated with team members to effectively manage inventory and restock high-demand items, supporting overall sales efforts.
- Pulls and prepares orders with accuracy and attention to detail.
- Cleaned and organized workspace to promote safety and efficiency. to support safety and efficiency.
Caregiver
Sunrise Senior Living
Holladay
10.2022 - 10.2023
- Provided respectful and dignified personal care by assisting residents with bathing, grooming, and mobility.
- Monitored changes in condition and promptly reported concerns to nursing staff to ensure timely interventions.
- Maintained clean living spaces and proper hygiene practices to support infection control and promote resident health.
- Worked closely with families and healthcare staff to coordinate daily routines and ensure continuity of care.
- Supported infection control by maintaining clean living spaces and proper hygiene practices.
Customer Service Representative
Friendly Home Services
South Salt Lake
02.2022 - 10.2022
- Responded to customer concerns with empathy and clear communication.
- Managed high volume of inbound calls, providing calm and solution-focused support to resolve customer issues.
- Scheduled and managed service appointments, using multitasking and time management skills.
- Tracked customer interactions using digital systems, maintaining accurate records and ensuring timely follow-through on requests.
Receptionist & Sales/Accounting Assistant
Anagraphica
09.2018 - 02.2020
- Greeted visitors and managed multi-line phone calls, ensuring a welcoming front office environment and positive first impressions.
- Entered financial data and processed invoices with precision using accounting software.
- Prepared monthly sales reports and organized filing systems for quick reference, enhancing accessibility of critical information.
- Prioritized and coordinated multiple administrative tasks to effectively support staff across departments.
Education
Bachelor of Science - Nursing
Eagle Gate College-Murray
Murray, UT07-2025
Skills
- Patient care
- Medication management
- Vital sign monitoring
- Patient education
- First Aid/CPR
- Problem solving
- Time management
- Compassionate communication
Certification
Basic Life Support (BLS)
Timeline
Medical Oncology RN
Intermountain Healthcare
09.2025 - Current
Caregiver
Sunrise Senior Living
10.2022 - 10.2023
Customer Service Representative
Friendly Home Services
02.2022 - 10.2022
Sales Associate
Standard Plumbing Supply
06.2021 - 09.2025
Receptionist & Sales/Accounting Assistant
Anagraphica
09.2018 - 02.2020
Bachelor of Science - Nursing
Eagle Gate College-Murray