Cloudia Tezock
New Carrollton,MD
Summary
Seasoned Community Support Worker bringing 2+ years of experience working with individuals across varying demographics to promote healthy living and productivity. Collaborative social service employee developing targeted improvement plans and teaching valuable new skills. Strategic Community Support Specialist with strong background in crisis intervention and management. Skillfully builds support networks comprised of diverse healthcare providers and businesses, supporting community needs. Works with leaders and law enforcement to address health and safety issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Community Support Worker
Dedicated Care
Washington DC, MD
02.2021 - Current
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Planned and hosted on- and off-campus community service activities.
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Advocated for clients for comprehensive service delivery and linkage to [Type] hospital, veterans' benefits opportunities, and community agencies.
- Assisted in implementation of community support services in alignment with needs.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Produced crisis management and intervention plans for communities in need.
- Liaised with community members, recommending resources and programs.
- Established networks to increase community awareness of new programs.
Direct Suppot Staff
ICS
Washington DC, DC
01.2020 - 01.2021
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Assisted patients adjusting to hospital procedures using highly structured settings.
- Helped diagnose patients and deliver treatments with medication administration and specimen collection.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Transported clients to and from medical appointments with safety and efficiency.
Education
High School Diploma -
Allied Health Care Institute
Washington DC01.2020
High School Diploma -
St Federick Comprehensive High School
Cameroon06.2016
Skills
- Client Needs Assessment
- HIPAA Regulation Observance
- Safety Protocols
- Safety Behaviors
- Nursing Assistance
- Job Coaching
- Rehabilitation Services
- Compassionate Patient Care
- Mental Illness Treatment
- Individual Support
- Community Integration
- Drug Abuse Prevention
- Reading Comprehension
- Transporting Residents
- Client Requirements
- Data Entry
- Supporting Daily Living Needs
- Suicide Intervention
- Dietary Needs
- Mobility Support
- Developmental Disabilities
- Intervention Strategies
- Cleaning Products
- Program Operations
- Medication Administration
- Grocery Shopping
Certification
- DBH - Certificate of Completion, Clinical Documentation and writing Encounter Notes
- DBH - Certificate of Completion: Compliance and Accountability
Languages
English
Full Professional
French
Limited Working
Timeline
Community Support Worker
Dedicated Care
02.2021 - Current
Direct Suppot Staff
ICS
01.2020 - 01.2021
High School Diploma -
Allied Health Care Institute
High School Diploma -
St Federick Comprehensive High School
- DBH - Certificate of Completion, Clinical Documentation and writing Encounter Notes
- DBH - Certificate of Completion: Compliance and Accountability
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