Clovis Rebelatto

Community Manager

Combined Properties

05.2002 - 05.2024

Guide international graduate and undergraduate residents through US housing application processes and ease cultural transitions
Develop and refine leasing processes to minimize turnover and improve record management
Address community concerns, investigate/resolve complaints, and enforce all building and property policies
Plan and lead events/activities to encourage communication between residents and staff, boost occupancy retention, and create inclusive and close-knit community
Monitor monthly income and expenses for compliance with operating budgets.
Manage completion of repair/remodeling and landscaping projects, to include sub-contractor agreements; maintain building systems, supervised repairs, and landscaping services.
Communicated effectively with owners, residents, and on-site associates.
Responded to Common Area Maintenance inquiries.
Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Conducted regular inspections to identify needed improvements and maintain highest standards.
Facilitated open dialogue among community members by moderating discussions and addressing concerns in timely manner.
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Evaluated property conditions and recommended improvements.
Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
Kept properties in compliance with local, state, and federal regulations.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.