Clyde Pritchett
Business Analyst or Data Analyst
Asheville,NC
Summary
High-performing professional with extensive experience managing large-scale, complex databases. Strong understanding of database design and data modeling with excellent troubleshooting skills. Smart and committed to staying up-to-date with new technologies and advancements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Data Systems Administrator
Lowes Distribution
04.2019 - 05.2023
- Assessed business requirements to create focused solutions.
- Investigated system issues and implemented resolutions to reduce downtime.
- Developed diagrams to describe and lay out logical operational steps.
- Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Set up and controlled user access levels across databases to protect important data.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Tested programs and databases to identify issues and make necessary modifications.
- Conducted tests to identify issues and make necessary modifications.
- Developed scripts and processes for data integration and maintenance.
- Determined database structural requirements, working with business stakeholders to identify optimal database specifications.
- Implemented BI solution framework for business intelligence projects.
Senior Business Analyst
TIAA-CREF Main Campus
05.2015 - 02.2019
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Mentored teams and streamlined operational techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Created new analytical systems to boost vital business metrics visibility.
- Collaborated with internal business partners to implement commission arrangements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Executed analysis of risks and identified risk mitigation strategies.
- Assessed business requirements to forecast annual budgetary operational costs.
- Analyzed open , backlog, and financial data to provide sales team with insights.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Collaborated with teams in product line transition to streamline sales footprint.
Business Analyst
TIAA-CREF Main Campus
10.2010 - 05.2015
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Provided technical support for troubleshooting analytics and reporting issues.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Developed data mining algorithms to identify and classify patterns in data.
User Acceptance Tester
TIAA-CREF Main Campus
03.2005 - 10.2010
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Documented testing procedures for developers and future testing use.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Kept scripts and test cases updated with current requirements.
- Incorporated delivery requirements into planning of testing schedules.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Advised developers on problems with databases, performance and other issues.
- Built automated test scripts to handle repetitive software testing work.
- Developed and maintained defect databases for known issues.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Education
Master Of Business Administration - Information Technology Project Management
Villanova University
Villanova, PA05.2018
MBA - Organizational Leadership
University of North Carolina At Charlotte
Charlotte, NC05.2010
Bachelor of Science - Business Information Systems
Virginia State University
Petersburg, VA05.1994
Skills
- Data Audits
- Safety Protocols
- Customer Satisfaction
- Database Mirroring
- End-User Training
- Data Imports
- Data Testing
- Microsoft SQL
- Agile Methodology
- Data Communications
- Database Administration
- Root Cause Analysis
- Business Intelligence Project Management
- Presentations
- Knowledge Base
- Oracle Enterprise Manager
- Client Requirements
- Process Automation
- User Experience
Certification
- Green Belt Lean Six Sigma Certification
- Certified Business Analyst, TIAA
- Project Management Training -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Data Systems Administrator
Lowes Distribution
04.2019 - 05.2023
Senior Business Analyst
TIAA-CREF Main Campus
05.2015 - 02.2019
Business Analyst
TIAA-CREF Main Campus
10.2010 - 05.2015
User Acceptance Tester
TIAA-CREF Main Campus
03.2005 - 10.2010
Master Of Business Administration - Information Technology Project Management
Villanova University
MBA - Organizational Leadership
University of North Carolina At Charlotte
Bachelor of Science - Business Information Systems
Virginia State University
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