Clyde Derrick Turner
Dover,NJ
Summary
Dynamic and dependable professional with a proven track record at Chartwells Compass Group, excelling in customer service and team leadership, overseeing groups of over 20 employees. Skilled in route management and documentation, I enhanced customer retention rates by 90% while fostering a positive work environment. Enthusiastic professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Committed to maintaining high standards and ensuring timely deliveries with a high quality of customer satisfaction.
Overview
32
32
years of professional experience
Work History
Beer and Alcohol Delivery Driver
High Grade Beverage
06.2022 - Current
- Safely transported beer and alcohol, including kegs to various locations in a Class B side loading beer truck.
- Safely transported non alcoholic beverages to various locations using a Class B box truck.
- Navigated routes efficiently to ensure timely beverage deliveries.
- Maintained vehicle cleanliness and compliance with safety standards.
- Loaded and unloaded products, ensuring accurate inventory handling.
- Provided exceptional customer service during deliveries, addressing inquiries professionally, while increasing repeat business.
- Ensured proper rotation of products to ensure freshness.
Part Time Custodian
County College Of Morris
10.1996 - Current
- Maintained cleanliness and sanitation standards across campus facilities.
- Assisted in setup and breakdown of events, ensuring timely readiness of spaces.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Identified concerns with facilities, including repair needs and major maintenance concerns, basic escalated issues to management.
- Assembled basic furniture and supplies for offices and other multipurpose rooms.
- Used hand trucks, pallet jacks, or manually lifted supplies, equipment and heavy furniture.
- Organized daily cleaning schedules for the custodial team.
Part Time Overnight Stock Team Member
ShopRite
11.2020 - 12.2022
- Organized and stocked shelves efficiently to ensure product accessibility for customers.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Assisted in inventory management by tracking product quantities and notifying supervisors of shortages.
- Implemented effective restocking procedures to enhance workflow and reduce downtime.
- Trained new staff on stocking techniques and store policies to promote efficiency and consistency.
- Aided in-store preparations for large sales events such as Black Friday or holiday shopping seasons, ensuring optimal product availability and presentation.
- Enhanced teamwork by effectively collaborating with fellow stock team members to complete tasks promptly and accurately.
- Expedited the unloading process for new shipments, organizing pallets, breaking down boxes, and distributing items to appropriate locations within the store.
- Upheld a high standard of professionalism and punctuality by consistently arriving on time for scheduled shifts and maintaining a positive attitude while working overnight hours.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Unit Leader
Chartwells Compass Group
06.1994 - 12.2020
- Lead operational teams to achieve efficiency and productivity goals.
- Mentored staff on best practices and safety protocols.
- Managed and trained new employees for their duties as foodservice workers, instilling proper technique and work ethic.
- Orchestrated positive customer experiences at all stages by overseeing every area of foodservice/client operations.
- Investigated and integrated enhanced service and team management strategies to boost profits.
- Set and enforced performance and service standards to keep a consistent, high quality environment devoted to customer satisfaction.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation, and monitoring food safety with a strong emphasis on rotating inventory to lower waste and food cost.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Resolved escalated customer issues and bolstered retention rates by 90%.
- Maintained records of daily sales, inventory levels, waste, and staff attendance.
- Assisted in merchandising by managing presentations and promotions to boost sales and enhance the customer experience.
Education
Associate of Science - NJ CDL CLASS A/Class B Commercial Driver's License
EZ Wheels Driving School
Dover, NJ06.2021
Associate of Science - Human Services
County College of Morris
Randolph Township, NJ05.2012
Skills
- Customer service
- Valid driver's license-Cdl Class A
- Clean driving record
- Dependable and reliable
- Problem-solving
- Strategic thinking
- Route management
- Time management
- Documentation and reporting
- Client relationship management
- Team building
- Team management
- Delegation
- Adaptation
Timeline
Beer and Alcohol Delivery Driver
High Grade Beverage
06.2022 - Current
Part Time Overnight Stock Team Member
ShopRite
11.2020 - 12.2022
Part Time Custodian
County College Of Morris
10.1996 - Current
Unit Leader
Chartwells Compass Group
06.1994 - 12.2020
Associate of Science - NJ CDL CLASS A/Class B Commercial Driver's License
EZ Wheels Driving School
Associate of Science - Human Services
County College of Morris