Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clyneekwa Bowles

Brooklyn,NY

Summary

Dedicated Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Certified Lead Medical Assistant

Walk IN GYN Care
03.2021 - Current
  • Answers telephone calls, schedule appointments, schedule radiology test, schedule surgeries
  • Prepare charts, enter medical history, obtain vitals for physicians, input vitals via eClinical EMR
  • Perform phlebotomy and other laboratory procedures
  • Prepare and Perform injections
  • Clean and Sterilize surgical instruments
  • Verify insurance, obtain authorization for diagnostic test, obtain benefits for surgical procedure, obtain authorization for surgical procedures, attend to clients inquiries
  • Schedule staffing, process insurance claims, follow up on insurance claim
  • Utilize Excel to maintain inventory
  • Report to the supervisor.

Benefits Coordinator

The Floating Hospital
12.2019 - 02.2021
  • Answered telephone calls, scheduled appointments, scheduled mental therapy treatments, physicals and dental treatments, COVID 19 testing and vaccines
  • Prepared charts, organized files both paper and electronic, entered medical history via E Clinical/EPIC EMR
  • Verified insurance, obtained authorization for therapy and dental services, obtained benefits for therapy and dental services, attended to clients inquiries
  • Help clients switch PCPs and PCDs for appointments
  • Utilized Excel to organize all quality records and to maintain inventory
  • Reported to the supervisor, collected co-payments, deposited payments into company bank account, entered the developed information in to the system.

Medical Assistant

Queens Urgent Care
03.2019 - 12.2020
  • Answered telephone calls, scheduled appointments, scheduled radiology test, scheduled surgeries
  • Prepared charts, entered medical history, obtained vitals for physicians, inputted vitals via eClinical EMR
  • Performed EKG, phlebotomy and other laboratory procedures
  • Prepared injections and performed COVID19 swabs
  • Verified insurance, obtained authorization for diagnostic test, obtained benefits for surgical procedure, obtained authorization for surgical procedures, attended to clients inquiries
  • Scheduled staffing, processed insurance claims, followed up on insurance claim
  • Utilized Excel to maintain inventory
  • Reported to the supervisor.

Front Desk Supervisor

ProHealth Care
07.2018 - 09.2019
  • Answer telephone calls, schedule appointments, schedule radiology appointments, schedule surgeries
  • Prepare charts, enter medical history, obtain vitals for physicians, input vitals via EPIC EMR
  • Verify insurance, obtain authorization for diagnostic test, obtain benefits for surgical procedure, obtain authorization for surgical procedures, attend to clients inquiries
  • Schedule staffing
  • Arrange and confirm meeting via Outlook
  • Utilized Excel to maintain inventory
  • Collect co-payments, deposit payments into company bank account, enter the developed information in to the system
  • Report to the Management.

Pre Authoration Coordinator

Weill Cornell Medicine
01.2016 - 05.2018
  • Received phone calls and faxed referral requests from providers
  • Issued authorizations within appropriate timeframe for routine, urgent and emergent requests
  • Answered telephone calls, scheduled appointments, scheduled radiology test, scheduled surgeries
  • Prepared charts, entered medical history via EPIC EMR
  • Verified insurance, obtained authorization for diagnostic test, obtained benefits for surgical procedure, obtained authorization for surgical procedures, attended to clients inquiries
  • Utilized Excel to maintain inventory
  • Reported to the supervisor.

Account Representative

Winston Staffing at Weill Cornell Medical College
05.2015 - 12.2015
  • Receives medical event reports, reviews and routes for assignment following established guidelines
  • Gathers essential materials for QA review, logs events and assignments, routes materials to physicians for QA review
  • Tracks completion of QA reviews, logs routing information
  • Informed patients of costs for care being provided, guided them to appropriate resources for further information
  • Provided secretarial support to clinical staff
  • Performs other job related duties including but not limited to: filing, ordering supplies, processing check requisitions, departmental and inter-departmental errands
  • Reported to the supervisor, entered the developed information into the system.

Medical Secretary

Winston Staffing at Weill Cornell Medical College
12.2014 - 05.2015
  • Answered telephone calls, scheduled radiology test, scheduled and confirmed appointments via EPIC
  • Verified insurance, obtained authorization for diagnostic test, obtained benefits for Endocrinology, attended to clients inquiries
  • Provided secretarial support to clinical staff
  • Informed patients of costs for care being provided, guided them to appropriate resources for further information
  • Reported to the supervisor, collected co-payments, entered the developed information into the system.

Patient Service Coordinator

American Access Care
08.2010 - 11.2014
  • Answered telephone calls, scheduled appointments, scheduled dialysis treatments, scheduled surgeries
  • Prepared charts, entered medical history, obtained vitals for physicians, inputted vitals via NextGen EMR
  • Verified insurance, obtained authorization for diagnostic test, obtained benefits for surgical procedure, obtained authorization for surgical procedures, attended to clients inquiries
  • Scheduled staffing, processed insurance claims, followed up on insurance claim
  • Arranged and Confirmed meeting via Outlook
  • Utilized Excel to maintain inventory
  • Reported to the supervisor, collected co-payments, deposited payments into company bank account, entered the developed information in to the system.

Medical Coordinator/Medical Assistant

Empire State Orthopedics
08.2008 - 07.2010
  • Answered telephone calls, scheduled appointments, scheduled radiology test, scheduled surgeries
  • Prepared charts, entered medical history, obtained vitals for physicians, inputted vitals via Intergy EMR
  • Prepared and performed injections
  • Verified insurance, obtained authorization for diagnostic test, obtained benefits for surgical procedure, obtained authorization for surgical procedures, attended to clients inquiries
  • Scheduled staffing, processed insurance claims, followed up on insurance claim
  • Utilized Excel to maintain inventory
  • Reported to the supervisor.

Medical Biller/Medical Receptionist

Westchester Orthopedics Assoc
11.2007 - 06.2008
  • Answered telephone calls, scheduled appointments, scheduled physical therapy treatments
  • Prepared charts, organized files both paper and electronic, entered medical history via Athena EMR
  • Verified insurance, obtained authorization for diagnostic test, obtained benefits for physical therapy, attended to clients inquiries
  • Scheduled staffing, processed insurance claims, followed up on insurance claim
  • Utilized Excel to organize all quality records and to maintain inventory
  • Reported to the supervisor, collected co-payments, deposited payments into company bank account, entered the developed information in to the system.

Education

Certificate in Medical Assistant -

Allen School-Brooklyn
Brooklyn, NY
06.2019

A.A.S in Computer Science -

Monroe College
05.2004

High School Diploma -

Transit Technology High School
06.2001

Skills

  • Microsoft Excel
  • Access
  • Outlook
  • Data Entry
  • Medical Manager
  • Athena
  • Intergy
  • Intergy EHR
  • TouchChart
  • NextGen EMR
  • NextGen EHR
  • EPIC
  • Citrix
  • EclinincalWorks
  • Allscripts
  • Practice Fusion
  • Vital Signs Monitoring
  • Clinical Leadership
  • Insurance Verification and Billing
  • Patient Education and Counseling
  • Infection Control Procedures
  • Inventory and Supply Management
  • Multitasking Capabilities
  • Phlebotomy Expertise
  • Customer Service Orientation
  • Diagnostic Testing Assistance
  • Scheduling and Appointment Management
  • Medical Terminology Proficiency
  • Payment Collection
  • Sterile Technique
  • HIPAA Compliance
  • Critical Thinking Abilities
  • Professionalism and Ethics
  • Patient Care Coordination
  • Interpersonal Skills
  • Medical Office Administration
  • Organizational Skills
  • Adaptability and Flexibility
  • Patient Scheduling
  • Patient Flow Management
  • Medical Terminology
  • Procedure Assistance
  • Patient Management
  • Knowledge of EKG Rhythm Interpretation
  • Customer Service
  • Customer Relationship Management (CRM)
  • Medical Procedures

Certification

  • Certified Clinical Medical Assistant (CCMA)
  • CPR/BLS Certification

Timeline

Certified Lead Medical Assistant

Walk IN GYN Care
03.2021 - Current

Benefits Coordinator

The Floating Hospital
12.2019 - 02.2021

Medical Assistant

Queens Urgent Care
03.2019 - 12.2020

Front Desk Supervisor

ProHealth Care
07.2018 - 09.2019

Pre Authoration Coordinator

Weill Cornell Medicine
01.2016 - 05.2018

Account Representative

Winston Staffing at Weill Cornell Medical College
05.2015 - 12.2015

Medical Secretary

Winston Staffing at Weill Cornell Medical College
12.2014 - 05.2015

Patient Service Coordinator

American Access Care
08.2010 - 11.2014

Medical Coordinator/Medical Assistant

Empire State Orthopedics
08.2008 - 07.2010

Medical Biller/Medical Receptionist

Westchester Orthopedics Assoc
11.2007 - 06.2008

Certificate in Medical Assistant -

Allen School-Brooklyn

A.A.S in Computer Science -

Monroe College

High School Diploma -

Transit Technology High School

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Clyneekwa Bowles