Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clystia Hicks

Grand Rapids,MI

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Team Member

Meijer
10.2022 - 07.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Sandwich Maker

Panera Bread
06.2022 - 11.2022
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Kept workplace clean and organized in line with restaurant policies.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Brewed coffee and tea and changed out drink station syrups.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Observed customer purchases in line and differentiated between standard portions.
  • Completed milkshakes and ice cream desserts for customers.

Education

High School Diploma -

Forest Hills Eastern High School
Grand Rapids, MI
05.2024

Skills

  • Facility Cleaning
  • Safety Understanding
  • Product Knowledge
  • Attention to Detail
  • Stocking and Replenishing
  • Clear Communication
  • Organizing Work Stations
  • Hand Scanners
  • Teamwork and Collaboration
  • Following Instructions
  • Order Preparation
  • Component Determination
  • Complex Problem-Solving
  • Computer Skills
  • Continuous Development
  • Safe Work Practices
  • Guest Satisfaction
  • Willingness to Learn
  • Peer Relationships
  • Brand Targeting
  • Heavy Lifting

Timeline

Team Member

Meijer
10.2022 - 07.2023

Sandwich Maker

Panera Bread
06.2022 - 11.2022

High School Diploma -

Forest Hills Eastern High School

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Clystia Hicks