Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Mikaila

Bloomfield Hills

Summary

Accomplished Accounts Receivable Analyst with 9+ years’ experience in high-volume receivables, collections, account reconciliation, reporting, and data analysis. Proven success in reducing DSO, improving cash flow, and resolving complex payment discrepancies. Skilled in ERP and SAP systems, third-party billing portals, and advanced Excel reporting. Known for cross-functional collaboration, process improvements, and supporting automation initiatives to streamline AR operations.

Overview

14
14
years of professional experience

Work History

Family Caregiver / Stay-at-Home Parent

02.2022 - Current
  • Managed household operations, budgeting, and scheduling while balancing academic coursework and caregiving responsibilities.
  • Completed a Bachelor of Arts in Business Administration through disciplined time management and self-motivation.
  • Coordinated family logistics and supported educational and developmental activities for children.

Accounts Receivable Analyst

Kelly Services
12.2016 - 02.2022
  • Managed a complex, high-volume B2B receivables portfolio, overseeing invoice generation, collections, and cash application support.
  • Performed account reconciliations and proactively identified and resolved discrepancies in payments, invoices, and balances.
  • Generated and analyzed complex ad-hoc reporting, identifying customer payment patterns, and providing data analysis to support cash flow forecasting.
  • Prepared weekly and monthly reporting for internal leadership and external customers.
  • Monitored and reported KPIs, highlighting risk accounts and contributing to DSO reduction strategies.
  • Facilitated collaborative discussions with internal teams and external partners at all organizational levels to resolve payment issues and escalate delinquent accounts for timely resolution.
  • Communicated issues, proposed solutions, and advised preventative measures to all organizational levels.
  • Partnered and collaborated with Implementation, Operations, Billing, Cash Application, and Finance teams to resolve discrepancies and streamline workflows.
  • Supported automation initiatives by identifying process gaps and recommending improvements.
  • Ensured compliance with internal audit controls and external financial data handling policies.
  • Trained and mentored new AR Analysts.
  • Assisted Financial Shared Services Senior AR Manager, Director and Vice President with special projects.
  • Contributed to pilot programs, ensuring smooth implementation and adoption of new systems and processes.

Payroll Specialist

Dynamic HR & Conti Corporation
06.2016 - 11.2016
  • Managed and processed weekly high-volume payroll, ensuring accuracy and compliance with pay schedules.
  • Updated employee records and addressed compensation and deduction inquiries.

Accounts Receivable / ePayroll Analyst

Kelly Services
11.2015 - 05.2016
  • Maintained complex, high volume receivable portfolio for General Electric accounts.
  • Performed regular account reconciliations.
  • Identified, researched, and resolved billing, payment, and balance discrepancies.
  • Generated and analyzed complex ad-hoc reporting, providing analysis, supporting client audits and internal reporting requests.
  • Collaborated with Operations, Billing, and Cash Application teams to resolve discrepancies and streamline workflows.
  • Managed timesheet and expense upload process for 1,000 GE contractors in SAP Fieldglass for Billing, Payroll, and Reimbursement processing.

Billing / Client Service Specialist

Straightline Advisors
02.2012 - 11.2015
  • Maintained AR portfolio for investment accounts totaling over $500M.
  • Implemented custom automated billing system to reduce manual processing.
  • Processed invoicing and generated aging reports through automated system.
  • Performed reconciliations of payments from retirement accounts, checks, and credit cards.
  • Collaborated with Financial Advisors and Service Providers (e.g., Fidelity, TIAA CREF, Schwab) to identify, research, and resolve account issues.

Education

Bachelor of Arts - Business Administration

Baker College
05.2025

Skills

  • Accounts Receivable Management
  • Billing & Collections
  • Account Reconciliation
  • Financial Reporting & Analysis
  • DSO Reduction Strategies
  • Credit & Risk Assessment
  • ERP & SAP Systems
  • Excel (Pivot Tables, VLOOKUP, Formulas, Macros)
  • Client Relationship Management
  • Process Improvement & Automation
  • Audit Support
  • Cross-Functional Collaboration
  • Training & Mentoring

Timeline

Family Caregiver / Stay-at-Home Parent

02.2022 - Current

Accounts Receivable Analyst

Kelly Services
12.2016 - 02.2022

Payroll Specialist

Dynamic HR & Conti Corporation
06.2016 - 11.2016

Accounts Receivable / ePayroll Analyst

Kelly Services
11.2015 - 05.2016

Billing / Client Service Specialist

Straightline Advisors
02.2012 - 11.2015

Bachelor of Arts - Business Administration

Baker College

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