COLETTE MCGUIRE, RN, BSN
Evergreen Park,IL
Summary
Quality-focused professional nurse with 29 years of experience in diverse care settings. Proven track record in advocating for optimal patient care while consistently meeting hospital satisfaction and throughput benchmarks. Recognized Team Leader with expertise in strategic planning, conflict resolution, and performance optimization. Strong leadership and communication skills drive team success in high-pressure environments.
Overview
29
29
years of professional experience
5
5
Certifications
Work History
Team Leader - Emergency Department
Advent Health Hinsdale Hospital
Hinsdale, IL
02.2023 - Current
- I coordinate a multidisciplinary team of 5-10 healthcare professionals to improve patient care processes, resulting in increased patient satisfaction, decreased LWBS encounters, and reduction in emergency wait times.
- I implement evidence-based protocols that increased treatment efficiency aligning departmental operations with national standards and best practices.
- I precepted a new graduate and new staff to facilitate the development of clinical skills and competencies.
- CPR, PALS, ACLS, TNCC and ECRN certified.
Transitional Care Case Manager
Advocate Aurora Health - Enterprise Population Health
Rolling Meadows, IL
01.2022 - 02.2023
- Facilitated care transitions for over 50-80 patients per month, ensuring seamless service delivery while reducing 30 day readmission rates by providing education, identifying care gaps, and mobilizing necessary resources.
- Collaborated with multidisciplinary teams to address social determinants of health, improving overall patient outcomes for high-risk populations including congestive heart failure, diabetes, and renal failure.
- Streamlined communication channels between patients and healthcare providers, resulting in faster response time for care inquiries, medication reconciliation, education, and error resolution.
- Educated patients and families on discharge processes and available resources, achieving an increase in successful follow-up appointments post-discharge.
Attending RN - Discharge Coordinator
Northwestern Memorial Hospital
Chicago, IL
09.2019 - 05.2021
- Facilitated coordination of services with multidisciplinary team for 12-15 patients admitted to the observation unit. This program ensured efficient and appropriate care and streamlined discharge processes to improve patient throughput from ED to discharge.
- Utilized electronic health records to track and monitor patient progress throughout the discharge process.
- Utilized project management skills to coordinate complex discharges involving multiple healthcare providers and facilities.
- Advocated for best practices in discharge planning based on current evidence-based guidelines including the emphasizing clear communication with patient and care team, arranging follow up appointments, reviewing medication, and connecting patients with necessary resources.
PACU RN
Little Company of Mary Hospital
Evergreen Park, IL
04.2014 - 05.2016
- Provided direct patient care to patients in the operating room, emergency room, and recovery room.
- Utilized infection control protocols to reduce the risk of infection.
- Participated in the development of patient education materials.
- Represented PACU on Staffing and Nurse Leadership Committees.
RN - Team Leader
Northwestern Memorial Hospital
Chicago, IL
09.1997 - 11.2014
- 1997-2000 CVT stepdown -Charge RN, preceptor in CVT post-surgical stepdown unit. Achieved 98% PG satisfaction rates, minimal infection rates, provided patient education with focus on discharge needs to prevent readmission.
- 2000-2005 - Emergency Department - Team Leader, charge RN, Triage lead, TNS certified, preceptor, and educator. Represented department on practice committee.
- 2006-2007 - CVTICU. Preceptor of new hires and new nurses. Cared for medically and surgically complex cardiothoracic, vascular, surgical, and transplant patients.
- 2007-2015 - Emergency Department - Team Leader, Charge RN, Triage Lead, Trauma Leader.
Staff Educator/Data Analyst
HealthCapable
Chicago, IL
01.2005 - 12.2007
- NURSE EDUCATOR - Implemented an EMR in a non-profit OB/GYN clinic to improve patient outcomes.
- Decreased duplicate testing in an underserved population.
- Created a value-based database for a West Side Maternal Child Health Clinic Physician Practice Group that was using paper charting.
- Data Analyst - Educated nurses on the use of a proprietary database system and conveyed clinical needs to the software developers.
- This project was designed to provide access and portability of medical records to the patient, thereby reducing redundant testing in a high-risk population.
Director of Nursing
Procura Health
Chicago, IL
06.2004 - 12.2006
- 2005-2006 - Director of Nursing - Supervised 15 direct reports. Supplied staffing for open positions at client hospitals, interviewed and hired or declined applicants as appropriate. Collected and maintained files of employees with appropriate licenses, certifications, and continuing education credits.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- 2004 - 2006 - Supplemental Staff Nurse for 5-10 local community Emergency Departments utilizing nursing skills listed above.
Staff Nurse
St. Francis Hospital and Medical Center
Evanston, IL
11.1996 - 09.1997
- Staff RN/Charge RN for 45 bed Medical Surgical Unit caring for medically complex patients.
- Utilized an electronic medical record system to store patient information securely.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
Education
Bachelor of Science - Nursing
Saint Louis University-Main Campus
Saint Louis, MO05.1996
Skills
- Patient advocacy and care coordination
- Interdisciplinary collaboration
- Critical thinking
- Team building
- Quality care delivery
- Organizational skills
- Case management
- Care transition management
- Discharge planning
- Chart review
- Professional communication
- Staff mentoring
- Time management
- EMR navigation
- Project management
- Patient education
- Conflict resolution
- Work Planning and Prioritization
- Leadership
- Quality improvement initiatives
- Process improvement
- Change management
Certification
- TNCC
- ECRN
- ACLS
- BLS
- PALS
Languages
English
Full Professional
References
References available upon request.
Timeline
Team Leader - Emergency Department
Advent Health Hinsdale Hospital
02.2023 - Current
Transitional Care Case Manager
Advocate Aurora Health - Enterprise Population Health
01.2022 - 02.2023
Attending RN - Discharge Coordinator
Northwestern Memorial Hospital
09.2019 - 05.2021
PACU RN
Little Company of Mary Hospital
04.2014 - 05.2016
Staff Educator/Data Analyst
HealthCapable
01.2005 - 12.2007
Director of Nursing
Procura Health
06.2004 - 12.2006
RN - Team Leader
Northwestern Memorial Hospital
09.1997 - 11.2014
Staff Nurse
St. Francis Hospital and Medical Center
11.1996 - 09.1997
Bachelor of Science - Nursing
Saint Louis University-Main Campus
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