Motivated strategic L&D leader with over 25 years of global L&D experience, and over 20 years of broad-based global experience in strategy, project management, corporate education, operations, and human resources management across diverse industries. Currently completing a PsyD in Educational Leadership, known for driving results, building strong teams, and implementing effective business solutions, which are aligned with organizational goals. Skilled in project management, leadership development, organizational design, and communication.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manager
Deloitte Consulting LLP
Houston, Texas
06.2022 - 09.2023
Human capital leader within Deloitte Consulting, provided expertise in operations and learning and development solutions, including measuring effectiveness, KPI and goals, strategy, and organizational growth to Fortune 500 firms
Delivered strategic solutions for Deloitte internally by consolidating over 20 systems, federal clients, and commercial multi-billion-dollar clients by creating operational solutions
Provided additional expertise in learning strategy, teaching and learning with technology, leadership, workforce transformations, change management, curriculum, human resources management, and multiple skills within human capital.
Managed and motivated global project teams of 10+ to be productive by completing deliverables within scope, schedule, and budget while being engaged in work.
Met project deadlines without sacrificing build quality or workplace safety.
Director of Learning & Development / Deputy Director of HR
Quiddity Engineering, LLC
The Woodlands, TX
06.2015 - 06.2022
Saved organization over $1 million in attrition and productivity cost by data analysis and driving change
Known as internal consultant to C-Suite and Board of Directors on operations and learning because of consulting experience, adeptness with technology and business operations
Built talent development strategy and learning and development programs for entire multi-million-dollar company
Created organizational strategies and guided C-Suite leadership in strategic directions to propel learning and keep firm ahead of competition as a learning organization
Created systems to align with strategic business objectives and managed multiple projects to achieve them
Saved $500k in continuing education costs by upgrading learning offerings and experiences for all staff, including eLearning, premium leadership program, project management, professional development, negotiating with vendors, and continuing education requirements for licensed staff in multiple learning media
Create and implement talent development programs to align with career paths, competencies, and organizational strategy
Led general HR, benefits and compliance, employee relations, change management, learning and development, and HR operations
Measured effectiveness, redesigned organization, and created tools to analyze data and provide information to leadership by using macros and other skills within Excel and IBM's Business Intelligence
Advised C-Suite leaders, conducted investigations, and worked with legal counsel on employee litigations
Implemented human resources information system and new learning management system to replace ineffective systems.
Talent and Organization Executive
Accenture
12.2001 - 06.2015
Provided innovative learning solutions for top private and public clients, including US Federal Government saving $2 million in operating costs for system implementation
Sustained measurable competency improvement for project initiatives
Acted as company-wide subject matter expert in building fit-for-purpose learning programs for top global clients
Led change management initiatives for external internal clients, competency management, employee engagement, talent management, instructional design, and leadership development initiatives
Manage multi-million-dollar budget and control costs with track record of reducing costs and maximizing efficiencies
Lead expansive instructional design projects and use instructional design skills
Productively led large global teams across multiple countries, relying on advanced cultural awareness along with creative leadership talents
Applied dynamic communication skills toward effectively presenting proposals, and project opportunities to both internal and client senior leadership.
Master Instructor
Lucent Technologies/Avaya
03.1997 - 12.2001
Developed and delivered courseware as well and managed call center curriculum and training schedule targeted toward boosting performance through technology-driven business solutions
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Observed and adopted new techniques from skilled instructors and lecturers.
Education
Doctor of Psychology (ABD) - Educational Leadership
University of Arizona Global Campus
Chandler, AZ
04.2024
Master of Arts - Teaching and Learning with Technology
Ashford University
Clinton, IA
10.2013
Bachelor of Arts - Organizational Management
Ashford University
Clinton, IA
10.2012
Skills
Google Cloud Digital Leader
Business Planning
Strategic Planning
Global Learning Strategy and Management
Workforce Transformation
Talent Development and Instructional Design
Change Management
Systems and Operations
Project Management
Emerging Technologies
Organizational Design and Development
Leadership Psychology and Coaching
Verbal and Written Communication
Team Leadership
Staff Management
Complex Problem-Solving
Key Performance Indicators (KPI)
Coaching and Mentoring
Managing Employee Relations
Managing Career Progression
Technical Proficiency
Managing Operations and Efficiency
Negotiation
Certification
Google Certified Digital Cloud Leader
CompTIA i-Net+
CompTIA A+
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Timeline
Manager
Deloitte Consulting LLP
06.2022 - 09.2023
Director of Learning & Development / Deputy Director of HR
Quiddity Engineering, LLC
06.2015 - 06.2022
Talent and Organization Executive
Accenture
12.2001 - 06.2015
Master Instructor
Lucent Technologies/Avaya
03.1997 - 12.2001
Doctor of Psychology (ABD) - Educational Leadership
University of Arizona Global Campus
Master of Arts - Teaching and Learning with Technology