Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cobbie Matthews

Tampa

Summary

Dynamic change management leader with extensive experience at Otis Elevator, driving enterprise-wide initiatives that resulted in over $20M in cost savings. Expert in stakeholder engagement and communication strategies, leveraging Prosci methodologies to enhance adoption and business readiness. Proven track record in delivering impactful training and optimizing change processes across diverse sectors.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Global Change Management Practitioner

C. Matthews Holdings, Inc.
01.2025 - Current
  • Company Overview: Independent, Prosci-certified change practitioner providing consulting services aimed at driving and enhancing incremental value towards change management solutions impacting people, process and technologies
  • ERP and cloud-based change planning and execution
  • Oil & Gas, Consumer Package Goods, Financial Services and Technology
  • Imbedded IT and PMO execution
  • Mid and executive level stakeholder management
  • Independent, Prosci-certified change practitioner providing consulting services aimed at driving and enhancing incremental value towards change management solutions impacting people, process and technologies

Director, Change Management Center of Excellence

Otis Elevator
Los Angeles
01.2024 - 11.2024
  • Led enterprise-wide change initiatives, including a $20M+ cost savings project, embedding change management into business functions
  • Partnered with VPs and executives to establish a standardized change planning framework for company-wide initiatives
  • Designed a Voice of the Customer (VoC) framework, gathering insights from ~9 personas to optimize change adoption
  • Managed vendor relationships, ensuring alignment of external change management resources with internal objectives

Associate Director, Change Management Center of Excellence

Otis Elevator
Los Angeles
07.2022 - 01.2024
  • Spearheaded integration of change management into enterprise-wide learning and adoption initiatives
  • Developed and deployed change management training for Prosci learners, educating over 100+ employees
  • Facilitated process improvement projects, aligning stakeholders and redesigning workflows for better efficiency

Senior Manager, Change Management Center of Excellence

Otis Elevator
Los Angeles
08.2019 - 06.2022
  • Led change management for a $10M+ CRM implementation, impacting 10,000+ end-users
  • Supervised a team of two training developers, ensuring effective learning strategies
  • Established an internal Change Management Center of Excellence (CoE) web portal, improving access to resources

Change Lead

Tata Consulting Services
Los Angeles
07.2018 - 08.2019
  • Led OCM strategy for Windows 10 and Office 2016 deployment, collaborating with Microsoft partners
  • Designed and implemented business readiness surveys, tracking adoption and training effectiveness
  • Developed and executed comprehensive communications and stakeholder engagement plans

People & Change Solutions Consultant

KPMG
Los Angeles
09.2011 - 04.2018
  • Managed change initiatives across financial services, consumer goods, pharma, utilities, and telecom
  • Designed communications strategies for stakeholder groups ranging from 50 to 15,000+
  • Advised clients on mergers & acquisitions, supporting Day 1 readiness, HR transitions, and severance planning
  • Delivered executive-level presentations on change management strategies and business impact

People & Organizational Development Consultant

Accenture
Chicago
01.2006 - 01.2010
  • Delivered instructor-led training (ILT) courses across large-scale technology clients
  • Led organizational change initiatives in consumer goods, energy, financial services, and hi-tech sectors

Education

M.Ed. - Human Resource Development & Industrial Relations

University of Minnesota

B.A. - Marketing, Journalism & Diversity & Inclusion

University of Minnesota

Prosci Change Management Certification -

Training & Development Certification -

University of Minnesota

Skills

  • Change Management (OCM)
  • Business Readiness
  • Cross-Functional Partnership
  • Stakeholder Engagement
  • Communication Strategies
  • Governance
  • Risk Management
  • Mergers & Acquisitions
  • Training Design
  • Delivery
  • Adoption Metrics
  • Talent Management
  • Career Pathing
  • Change Management Coaching
  • Advisory Support
  • Change & Adoption Tools
  • WalkMe
  • Prosci Methodologies
  • Captivate
  • Data & Analytics
  • Tableau
  • Microsoft Office Suite
  • Visio
  • Design & Communications
  • Adobe Photoshop
  • Illustrator
  • InDesign
  • Emerging Technologies
  • AI
  • Chatbot Solutions

Certification

  • Prosci Change Management Certification and Train-the-Trainer
  • Training & Development Certification, University of Minnesota

Timeline

Global Change Management Practitioner

C. Matthews Holdings, Inc.
01.2025 - Current

Director, Change Management Center of Excellence

Otis Elevator
01.2024 - 11.2024

Associate Director, Change Management Center of Excellence

Otis Elevator
07.2022 - 01.2024

Senior Manager, Change Management Center of Excellence

Otis Elevator
08.2019 - 06.2022

Change Lead

Tata Consulting Services
07.2018 - 08.2019

People & Change Solutions Consultant

KPMG
09.2011 - 04.2018

People & Organizational Development Consultant

Accenture
01.2006 - 01.2010

M.Ed. - Human Resource Development & Industrial Relations

University of Minnesota

B.A. - Marketing, Journalism & Diversity & Inclusion

University of Minnesota

Prosci Change Management Certification -

Training & Development Certification -

University of Minnesota

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