Cobi Lasota
Estes park
Summary
Dynamic professional with experience at Camp Fitch YMCA, excelling in team leadership and program planning. Proven ability to enhance customer satisfaction and foster positive engagement. Skilled in time management and problem-solving, successfully creating enriching activities that promote safety and enjoyment for all participants. Committed to delivering exceptional service and support.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
Camp Counselor
Camp Fitch Ymca
06.2018 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Assistant Store Manager
Dollar General
02.2022 - 04.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Barista
STARBUCKS COFFEE COMPANY
08.2019 - 06.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Restaurant Busser
Poppy's Pizza and Grill
05.2015 - 08.2017
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
Education
No Degree - Business, Finance
Montana State University
Bozeman, MT05-2021
High School Diploma -
Estes Park Highschool
Estes Park, CO05-2017
Skills
- Problem-solving
- Time management
- Positive engagement
- Team leadership
- Effective communication
- Decision-making
- Program and activity planning
- Outdoor skills
- Customer service
Timeline
Assistant Store Manager
Dollar General
02.2022 - 04.2024
Barista
STARBUCKS COFFEE COMPANY
08.2019 - 06.2022
Camp Counselor
Camp Fitch Ymca
06.2018 - Current
Restaurant Busser
Poppy's Pizza and Grill
05.2015 - 08.2017
No Degree - Business, Finance
Montana State University
High School Diploma -
Estes Park Highschool
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