Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
6
6
years of professional experience
Work History
Logistics Manager
Scribe-X
08.2022 - Current
Report directly to President, CEO, and CTO for logistical needs
Root cause analysis, workforce planning, resource
management, vendor management.
Improved on-time delivery rates by optimizing transportation routes and scheduling.
Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Improved inventory accuracy by developing and implementing enhanced control systems.
Managed logistics budgets and forecasting to achieve cost-effective operations.
Interfaces and communicates with Operations, Sales, Marketing and IT departments to determine upcoming logistical needs with weekly meetings
Run reports on shipping costs, asset management, materials costs
Consistently use and update multiple software programs that range from internal communications to inventory management
Complete management of anywhere from 20-50 inbound parcels per day
Coordinate Shipping and Receiving with updated spreadsheets
Account management and invoicing for carrier contracts
Market research on lower pricing options for shipping
Reception and Technician
East Padden Animal Hospital
08.2020 - 09.2021
Reception Responsibilities: Management of texting-based client communications
Filling prescriptions/prescription requests
Collaboration with team of 12 Doctors on patient updates
Faxing, scanning, and attaching documents accordingly
Office supply assembly
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Train new employees on reception and technician duties
Call center representative
Maintain safe work environment by strictly adhering to established safety protocols and guidelines.
Scheduling appointments
Non-critical/critical follow-ups
Technician Responsibilities: See appointments in timely fashion
Administer vaccines, blood draws, temperature/weight checks
Nail trimmings, mat shavings, and urine/fecal collection
Creating estimates and communicating with clients before check in
In-takes/Discharges
Schedule follow-up appointments.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Logistics Associate
Benjamin Moore
06.2018 - 08.2020
Create around 30-60 pallets of merchandise/product to be shipped per day
Connect phone lines accordingly
Converse with companies/customers regarding prices, dates, errors
Train temporary employees
Upkeep on 20 aisles, 10 work trucks, 7 lifts, main office
Adhere to proper safety regulations as well as scheduled safety meetings
Created efficient structure for processing orders by eliminating outdated/bloated system, improving employee relations.
Education
Associate of Arts -
Clark College
Vancouver, WA
06.2024
Skills
Microsoft Office (Word, Access, Powerpoint, Excel), Keynote, WM/SAP Order Processing Software Mixing/Tinting Software, Avimark, Paycom, Asana, Slack, Google Meet, TeamViewer
Operational management
Supply Chain Management
Distribution Management
Shipping and receiving operations
Logistics Management
Logistics Analysis
Shipping Documentation
Product Management
Documentation
Vendor Relationship Management
Carrier Negotiations
Education Credentials
04/01/23, Present, Clark College, Vancouver, WA, AA - Currently Enrolled, 3.0, Winter 2023