Coco Horai
Miami,FL
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
3
3
years of professional experience
Work History
Multi-Position Team Member
Lan Halo Halo Snack Shack
Miami, FL
12.2023 - 02.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Received and stored food and supplies.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Multi-Position Team Member
Poke88
Miami, FL
01.2021 - 06.2023
- Answered customer questions and provided store information.
- Resolved customer complaints professionally in accordance with company policy.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Received and stored food and supplies.
- Executed proper techniques when preparing menu item ingredients.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
BBA - International Business
Florida International University
Miami, FL05-2027
High School Diploma -
Coral Reef Senior High
Miami, FL06-2023
Skills
- Verbal and written communication
- Time Management
- Teamwork and collaboration
- Sales expertise
- Adaptability
- Complaint resolution
- Cash handling
- Training and mentoring
- Workplace safety
- Advanced Japanese ability
Accomplishments
- Fall 2023 Dean's List at FIU
- Fall 2024 Dean's List at FIU
Affiliations
- Previous Historian at Coral Reef Senior High School's Korean Culture Club for 2 years
- Active member in the FIU Japan Club
Languages
Japanese
Full Professional
Timeline
Multi-Position Team Member
Lan Halo Halo Snack Shack
12.2023 - 02.2024
Multi-Position Team Member
Poke88
01.2021 - 06.2023
BBA - International Business
Florida International University
High School Diploma -
Coral Reef Senior High
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