Personable individual with strong social and problem-solving skills able to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments as well as alone.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driver Trainer
Amazon
07.2023 - Current
Helped the launch of a new Amazon delivery station DAE7
Taught classes of up to twelve people twice a week, to help with business needs
Have facilitated class and test drove over 500+ associates since starting at DAE7
Touring, presenting, test proctoring and on-road drive testing, conducting VR training, as well as on the job observation.
Account management and badge printing
Tracked daily driver logs to comply with regulatory standards
Assigning building security access for new drivers
Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance
Sortation Associate
Amazon LLC
07.2021 - 07.2023
Leads a portion of the launch pad for delivery vehicles for 25+ associates at a time under supervision of a manager
Member of Amazon leadership team as well as Learning Ambassador helping train over a couple dozen onboarding associates
Member of ITSU the sites newest IT team as well as the Amazon Safety Committee
Created our sites first virtual and physical group document to help track compliance updates on devices in the domain
Weekly coaching as well as tracking employee safety and performance
Directed Trailer Yard and ensured proper pick up and unloading times..
Online Grocery Associate
Walmart
08.2020 - 03.2021
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
Tracked substitutions and informed customers of changes
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
Fleet Manager
CBE Escort Logistics
01.2016 - 08.2019
Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Increased fleet efficiency and vehicle lifespan by implementing preventive maintenance programs and scheduling regular vehicle inspections. Most of our fleet vehicles could last past 300,000 miles before retirement
Assisted in recruiting efforts, screening resumes and coordinating interviews for a streamlined hiring process.
Improved fuel management practices and training, leading to substantial savings on fuel expenditures.
Reduced repair times with establishment of strategic partnerships with service providers.
Front Counter Cashier
Burger King
01.2019 - 03.2019
Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Resolved customer complaints independently or with aid of supervisor
Made change and issued receipts or tickets to customers for each transaction
Greeted over 150 customers per day and communicated effectively to obtain accurate orders
Operated cash register to record transactions accurately and efficiently
Operated and sanitized kitchen and food preparation equipment