CODI LEVENSON
Torrance,CA
Summary
Experienced professional with expertise in customer service operations, adept at optimizing businesses at multiple levels. Skilled in elevating team performance, streamlining workflow efficiency, and driving profitability. Recognized for being a talented and high-energy worker, consistently meeting critical business needs through an organized, transparent, and skilled approach.
Overview
2
2
years of professional experience
Work History
B U S I N E S S C O N S U L T A N T
Dermalogica
Carson, CA
10.2023 - 02.2024
- Evaluated overall business operations to support goal setting and assist with business implementation and development
- Worked closely with Professional Skin Therapists
- Top seller
Esthetician
Massage Envy Spa
Rancho Palos Verdes
04.2023 - 08.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding
Makeup Artist
MAC Cosmetics
Torrance, CA
12.2022 - 04.2023
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
Education Guidance Specialist
Dermalogica
Carson, CA
01.2022 - 09.2022
- Coordinated with IT department to solve student website issues
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Helped students apply for different courses needed to gain Expert Status
- Restructured customer service process, ensuring quicker response times.
- High Volume calls to troubleshoot and answer any questions pertaining to skin care and education classes
- Attended the Dermalogica classes and participated as a model if needed
Education
El Camino College
Torrance, CAStudying -
Career Academy of Beauty
Garden Grove, CASkills
- Business development
- Task prioritization
- Teamwork
- Multi tasking
- Great Selling skills
- Customer Service
- Able to communicate clearly and effectively
- Leadership abilities
Timeline
B U S I N E S S C O N S U L T A N T
Dermalogica
10.2023 - 02.2024
Esthetician
Massage Envy Spa
04.2023 - 08.2023
Makeup Artist
MAC Cosmetics
12.2022 - 04.2023
Education Guidance Specialist
Dermalogica
01.2022 - 09.2022
El Camino College
Studying -
Career Academy of Beauty