Summary
Overview
Work History
Education
Skills
Timeline
Generic

Codie Guzman

Houston

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

11
11
years of professional experience

Work History

Office Manager/HR Administrator

LTD Tax Services & Business Solutions
Houston
01.2019 - 12.2024
  • Facilitated workshops for groups or individuals on topics related to professional development.
  • Conducted new hire orientations to provide company information and establish performance requirements.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Reviewed files and records to obtain information and respond to requests.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Spring Installer

CDI Energy Products
Houston
07.2016 - 12.2018
  • Installing different spring materials into valve jackets
  • Installing Inserts into the jackets after the springs
  • Measuring and cutting spring materials
  • Verifying paperwork for correct quantities
  • Shipping out orders once complete

Shipping and Receiving Clerk

Wisenbaker Services
01.2014 - 07.2016
  • Maintaining a positive customer service attitude
  • Preparing orders for pick up and shipping
  • Long periods of standing, bending and lifting
  • Loading and unloading cabinets onto back of trailer using dolly
  • Prepared work orders, bills of lading or shipping orders to route materials.

Education

Some College (No Degree) - Criminal Justice

Klein Forest High School
Houston, TX

Skills

  • Report writing
  • Conflict resolution
  • Customer service
  • Regulatory compliance
  • Team building
  • Microsoft office
  • Administrative and office support
  • Spreadsheet management

Timeline

Office Manager/HR Administrator

LTD Tax Services & Business Solutions
01.2019 - 12.2024

Spring Installer

CDI Energy Products
07.2016 - 12.2018

Shipping and Receiving Clerk

Wisenbaker Services
01.2014 - 07.2016

Some College (No Degree) - Criminal Justice

Klein Forest High School
Codie Guzman