Steven Burkland

Job Title: Busser / Restaurant Crew Member
Company: Egg and You Diner
Location: [City, State]
Dates of Employment: [Start Date] – Present

For over five years, I’ve worked at Egg and You Diner as a Busser and Closing Crew Member, playing a key role in maintaining a clean, welcoming, and efficient dining environment. I consistently go above and beyond to support both customers and coworkers, ensuring high standards of cleanliness and service throughout each shift.

• Bussing & Customer Readiness:
  Promptly clear, clean, and reset tables, booths, and chairs to maintain quick table turnover and guest satisfaction.
  Ensure all dining areas are spotless before guests are seated, going the extra mile to keep every detail clean and presentable.
• Closing Duties & Deep Cleaning:
  Fully clean and sanitize the entire restaurant at the end of each shift, including floors, restrooms, dining areas, and kitchen surfaces.
  Take personal responsibility for cleanliness and health standards, exceeding expectations for restaurant upkeep.
• Customer Service Support:
  Assist servers and hosts with guest needs, helping deliver drinks, refill items, or support with large parties as needed.
  Greet guests with a positive attitude and respond quickly to requests.
• Team Collaboration:
  Work closely with servers, cooks, and management to ensure smooth operation during busy shifts.
  Always willing to step in and assist coworkers, maintaining a strong team dynamic.

• Fast-paced teamwork and communication
• Attention to detail in cleaning and table maintenance
• Customer service and hospitality support
• Closing procedures and time management

Job Title: Maintenance Department – Beach Attendant & General Maintenance
Company: Ocean Towers Condominiums
Location: [City, State]
Dates of Employment: [Start Date] – [End Date] (or "Present" if you're still employed)

As part of the Maintenance Department at Ocean Towers, I held a dual-role position primarily as a Beach Attendant while also assisting with various building maintenance tasks. My responsibilities extended beyond guest services to include hands-on work in electrical, carpentry, painting, and general facility upkeep, contributing to the safe and smooth operation of a large residential condominium complex.

• Electrical Assistance:
  Replaced and installed electrical outlets, light switches, and light fixtures.
  Assisted in troubleshooting minor electrical issues under the supervision of the head maintenance technician.
  Performed routine safety checks of electrical components in common areas.
• Carpentry & Painting:
  Repaired and refinished wooden structures, including railings, benches, and siding.
  Painted interior and exterior surfaces to maintain aesthetic and weather resistance.
  Assisted in drywall patching and surface preparation before painting.
• Beach & Grounds Maintenance:
  Set up and maintained beach equipment for residents and guests.
  Ensured beachfront areas were clean, safe, and compliant with property regulations.
  Assisted with landscaping tasks and light outdoor repairs.
• General Facility Support:
  Responded to work orders and resident requests in a timely and professional manner.
  Maintained tools and inventory for the maintenance department.
  Collaborated with team members on seasonal and emergency maintenance projects.

• Basic electrical knowledge and safety
• Hand and power tool use
• Problem-solving in a maintenance setting
• Customer service and communication
• Team collaboration and time management