Cody Allen
Presque Isle
Summary
Dynamic professional with extensive experience at KFC Taco Bell, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through personalized service and effective conflict resolution. Skilled in team building and employee training, consistently fostering a collaborative work environment to drive sales and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier, Customer Service, Cook , Dish Washer
KFC Taco Bell
Presque Isle
12.2022 - 03.2025
- Discounted purchases by scanning and redeeming coupons.
- Ensured compliance with all safety regulations within the store environment.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Built and maintained productive relationships with employees.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed other duties as assigned by management.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained work area and kept cash drawer organized.
- Resolved customer complaints professionally in accordance with company policy.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customers' questions and provided information on store procedures or policies.
- Offered customers carry-out service at completion of transaction.
- Processed sales transactions to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Answered customer inquiries regarding store policies and procedures.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
Farm Hand
triple crown farms inc.
Presque Isle
06.2021 - 09.2021
- Prepared produce for sale and consumption by picking, cleaning, and packing with labels.
- Organized storage areas for harvested crops.
- Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
- Ensured compliance with all safety regulations related to farm operations.
- Loaded and unloaded trucks with supplies or products from the farm.
- Participated in the loading and unloading of harvested products and supplies.
Education
High School Diploma -
Presque Isle High School
Presque Isle, ME06-2024
Skills
- Customer service
- Cash handling
- Sales transactions
- Team building
- Employee training
- Conflict resolution
Timeline
Cashier, Customer Service, Cook , Dish Washer
KFC Taco Bell
12.2022 - 03.2025
Farm Hand
triple crown farms inc.
06.2021 - 09.2021
High School Diploma -
Presque Isle High School
Similar Profiles
Amelia RobertsAmelia Roberts
Team Member at KFC Taco BellTeam Member at KFC Taco Bell
Dean BeckettDean Beckett
Assistant Manager at KFC Taco BellAssistant Manager at KFC Taco Bell
Dawn ChaseDawn Chase
Shift Supervisor at KFC Taco BellShift Supervisor at KFC Taco Bell