Corporate Trainer / Shift Leader / Line Cook / Prep & Server
Wild Wing Café
Anderson, SC
08.2016 - 01.2021
Obtained strong communication skills to help ensure satisfied customers
Acquired interpersonal skills and the ability to resolve a conflict a customer may have
Developed the ability to oversee 30+ customers and one time, while also assisting the staff when needed; requiring a substantial amount if multi-tasking
Developed the ability to oversee and assist 24-40 employees while managing.
Completed 1K – 2k in sales each shift, not managing
Ability to assist customers over the phone and resolve issues without the being present
Acquired the ability to perform under stress comfortably, without faulting work ethic
Able to efficiently run a kitchen line solo up to 1.5k in sales
As corporate trainer, I traveled to McDonough, Georgia to train / open a new store
Trained multiple people to handle their station effectively and in a clean manner
Opener / closer for the front and back of store operation
Could effectively sell food while maintaining presentation and a timely manner
Maintained an organized work environment by delegating tasks to staff as needed.
Adhered to all health code regulations while preparing food items for customers.
Resolved customer complaints promptly and professionally.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Was and hourly Manager
Fueling / Security / Housing
CAT 5 Hurricane Resources
San Juan, Puerto Rico
09.2017 - 10.2017
Learned the basics of plumbing while installing prefab storage units
Gained basic knowledge of generators and how to operate a fuel truck
Was placed in charge of housing some 200 + co-workers in housing units we installed on the premise
Discovered how to cross language barriers with co-workers and locals who spoke little to no English
Cleared debris from and assisted in rebuilding powerlines and cell towers
Became able to navigate a foreign land with no GPS while on a time restraint and still effectively completed my task
Contributed to the rebuilding of Puerto Rico after hurricane Maria
Worked with cross-functional teams to achieve goals.
Completed day-to-day duties accurately and efficiently.
Cashier / Inventory
Dollar General
Ider, Alabama
11.2015 - 06.2016
Learned how to stock and do inventory
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Achieved a better understanding of appearance and professional standing in the workplace
Responsible for POS transactions including checks, cash and credit purchases
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
High School Degree -
Wando High School
12.2016
Skills
Decision making
Microsoft Office (Word, Power Point, Excel)
Multi-tasking
Ample experience with the public
Conflict Resolution Skills
Planning and Organizational Skills
Public Speaking
Adaptability
Leadership
Teamwork
Efficient time management
Ability to problem solve
High stress tolerance
Detail Oriented
Communication Skills
Timeline
Fueling / Security / Housing
CAT 5 Hurricane Resources
09.2017 - 10.2017
Corporate Trainer / Shift Leader / Line Cook / Prep & Server