Cody Archer
Murfreesboro
Summary
If given the position I will bring a consistent positive attitude, showing up to work everyday to bring a level of passion, responsibility, and consistent drive to improve with not only myself, but the team members that I will be overseeing.
I want to create a leadership dynamic that was given to me at my time with Asurion. This includes setting a positive work space, where meeting goals are celebrated and rewarded, as well as creating a stress free environment if room for improvement is needed.
Overview
3
3
years of professional experience
Work History
Pilot Representative
Asurion
10.2020 - Current
I have provided white glove customer service, consistently met performance goals, as well as improved my communication skills over the three years I've worked at Asurion. In the two years I've worked in the Pilot space I have had the pleasure to take on many special projects such as: VHDP outbound, MCAFEE, and the heavy bulky amazon pilots. With my experience working sales, helping upset customers resolve their issues, and learning how to effectively work as a team with my peers to drive goals, stats and sales, I believe I am ready to take next step in my career to further my personal and professional growth.
Education
Associates of Computer Science -
Eastern Florida University
2019
Skills
sales/glow experience 1 year
Technical support 3 years
Consistent team building to improve stats
Hardware/Software repair
Excel, powerpoint, microsoft word
Accomplishments
Multiple Months in a row with 100 Hero XR
Highest SP 100 on multiple teams for multiple months
Selected for special projects multiple times at my time with pilot
Selected for Peer advisor experience when swapping to twilio to train experts on usage.
Given multiple times to lead team meetings, and drive success
Timeline
Pilot Representative
Asurion
10.2020 - Current
Associates of Computer Science -
Eastern Florida University
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