Cody Armstrong
Jasper,AL
Summary
Dynamic Assistant Manager at Bedzzz Express with a proven track record in enhancing customer satisfaction and optimizing team performance. Skilled in staff training and inventory management, I foster a collaborative environment that drives results. Committed to excellence, I effectively resolve customer issues and streamline operations to support business goals.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Bedzzz Express
12.2019 - 10.2025
- Assisted in managing daily operations and ensuring smooth workflow across departments.
- Coordinated staff schedules to optimize coverage and enhance customer service efficiency.
- Supported inventory management through accurate tracking of stock levels and timely reordering.
- Trained new employees on company policies, sales techniques, and product knowledge.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed training materials to enhance team skills in customer engagement and product knowledge.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Dishwasher
Mr. Beans BBQ
12.2017 - 09.2018
- Operated dishwashing equipment to ensure cleanliness and hygiene standards.
- Sorted and organized dishes, utensils, and kitchenware for efficient workflow.
- Assisted kitchen staff by maintaining a steady supply of clean dishes during peak hours.
- Followed safety protocols to handle chemicals and equipment properly.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
High School Diploma -
Curry
Jasper, AL05.2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Goal setting
- Staff management
- Workload management
- Employee scheduling
- Orientation and training
Work Preference
Work Type
Full TimeTimeline
Assistant Manager
Bedzzz Express
12.2019 - 10.2025
Dishwasher
Mr. Beans BBQ
12.2017 - 09.2018
High School Diploma -
Curry